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Connect Jotform and Microsoft Dynamics 365 CRM to unlock the power of automation

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Zapier makes it easy to integrate Jotform with Microsoft Dynamics 365 CRM - no code necessary. See how you can get setup in minutes.

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Help
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Jotform
Jotform logo
Jotform
1. Choose trigger event
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Microsoft Dynamics 365 CRM
Microsoft Dynamics 365 CRM logo
Microsoft Dynamics 365 CRM
2. Choose action
Jotform logo
1. Select the event
Setup
Test
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Jotform
Choose a trigger event

Choose a trigger

A trigger is the event that starts your Zap—like a "New Submission" from Jotform.

Add your action

An action happens after the trigger—such as "Create Account" in Microsoft Dynamics 365 CRM.

You’re connected!

Zapier seamlessly connects Jotform and Microsoft Dynamics 365 CRM, automating your workflow.

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Customers have created over 25 million Zaps on the platform

6 mins

The average user takes less than 6 minutes to set up a Zap

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Frequently Asked Questions about Jotform + Microsoft Dynamics 365 CRM integrations

New to automation with Zapier? You're not alone. Here are some answers to common questions about how Zapier works with Jotform and Microsoft Dynamics 365 CRM

How can I integrate Jotform with Microsoft Dynamics 365 CRM?

You can integrate Jotform with Microsoft Dynamics 365 CRM by using automation tools like Zapier which facilitate communication between the two platforms. This integration allows you to automatically send collected form responses from Jotform to your CRM, ensuring that data is consistently updated in real time.

What types of triggers are available when integrating Jotform with Microsoft Dynamics 365 CRM?

When integrating Jotform with Microsoft Dynamics 365 CRM, triggers such as a new form submission on Jotform can automatically initiate actions within Dynamics 365. For instance, creating a new lead or updating an existing contact record based on the submitted data.

Can I update existing records in Microsoft Dynamics 365 CRM using Jotform submissions?

Yes, our integration allows you to update existing records in Microsoft Dynamics 365 CRM. By mapping fields from your Jotform submissions to corresponding fields in Dynamics 365, you can ensure that your database remains current without manual intervention.

Is it possible to create custom workflows when linking Jotform with Microsoft Dynamics 365 CRM?

Absolutely! You can create custom workflows tailored to your business requirements when linking Jotform with Microsoft Dynamics 365 CRM. This might include multi-step processes where a new form submission could trigger not only data entry but also email notifications or follow-up tasks within your organization.

What actions can be performed in Microsoft Dynamics 365 CRM based on a new entry in Jotform?

Upon receiving a new entry in Jotform, actions such as creating a new contact, updating account details, scheduling follow-up activities, or even initiating customer service cases can be performed automatically within Microsoft Dynamics 365 CRM.

How do we handle errors during the integration process between Jotform and Microsoft Dynamics 365 CRM?

We provide detailed logging and error reports for all automated integrations between Jotform and Microsoft Dynamics. This enables timely identification and resolution of any issues that might arise during the data transfer process to ensure seamless operations.

Can I customize which fields from my form are sent to MS Dynamics 365?

Yes, you have full control over which specific form fields from JotForm are mapped and sent to corresponding fields in MS Dynamics 365. This ensures that only relevant information is captured and utilized according to your business needs.

Practical ways you can use Jotform and Microsoft Dynamics 365 CRM

Automated Financial Reporting

Implement an automated workflow to collect financial data, generate reports, and offer insights to make informed business decisions quickly.

Business Owner
Monitoring and Alerting for Infrastructure

Automate the monitoring and alerting process for IT systems to ensure uptime, improve response times, and prevent outages well before they happen.

IT
Campaign Performance Tracking

Create an automated system to track the performance of marketing campaigns, compile data, and provide detailed analytics reports for optimization.

Marketing & Marketing Ops

Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.

triggers, actions, or triggers and actions
    • Form
      Required
    Trigger
    Instant
    Try It
    • Select a form
      Required
    • Asignee email
      Required
    • Invitation Message
    • Assignee Permission
    Action
    Write
    • Select a form
      Required
    Action
    Write
    • Document
      Required
    Trigger
    Polling
    Try It
    • Select a form
      Required
    • Asignee email
      Required
    • Invitation Message
    • Prefilled Field Permissions
    Action
    Write
    • Stop on error
      Required
    • HTTP Method
      Required
    • URL
      Required
    • Query string parameters
    • Additional request headers
    • Body
    Action
    Write

Learn how to automate Jotform on the Zapier blog

Learn how to automate Microsoft Dynamics 365 CRM on the Zapier blog

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About Jotform
The newly redesigned Jotform lets you build forms faster than ever, with powerful widgets and a responsive editor that works offline—without even needing to sign up for an account.
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About Microsoft Dynamics 365 CRM
Microsoft Dynamics is built for any device, anywhere. Built for you. For Dynamics Version 9 and Dynamics 365.
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