Intercom + NetSuite

Update records in NetSuite whenever new leads are added in Intercom via email

Keep your customer engagement efficient by instantly updating your NetSuite records the moment a new lead is added on Intercom. This workflow ensures any important lead information from Intercom directly reflects on NetSuite, giving you a more accurate view of your potential customers. It streamlines lead management, allowing you to focus on building relationships instead of data entry.

Keep your customer engagement efficient by instantly updating your NetSuite records the moment a new lead is added on Intercom. This workflow ensures any important lead information from Intercom directly reflects on NetSuite, giving you a more accurate view of your potential customers. It streamlines lead management, allowing you to focus on building relationships instead of data entry.

  1. When this happens...
    IntercomIntercom
    New Lead

    Triggers when a new Lead is created.

    TriggerInstant
  2. automatically do this!
    NetSuiteNetSuite
    Update Record

    Updates an existing record. Supports standard and custom records.

    ActionWrite
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Supported triggers and actions

  • Intercom triggers, actions, and search

    Lead Converted to User

    Triggers when a lead converts to a user.

    Trigger
    Instant
    Try It
  • Intercom triggers, actions, and search

    Contact Replied

    Triggers when a Contact replies to a Conversation in Intercom.

    Trigger
    Instant
    Try It
  • Intercom triggers, actions, and search

    New Conversation Rating

    Triggers when a conversation receives a rating.

    Trigger
    Instant
    Try It
intercom logo
intercom logo

About Intercom

Intercom is the Engagement OS, an open channel between customer and business that is in the product, in the moment, and on their terms. We break down silos, unifying data and systems to create an ongoing dialogue, so companies can make the most of every opportunity.
Learn more

Related categories

  • Customer Support

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netsuite logo

About NetSuite

NetSuite is a cloud-based ERP that provides accounting services, financial management, CRM, inventory management, e-commerce and more
Learn more

Related categories

  • CRM (Customer Relationship Management)