Intercom + NetSuite

Update records in NetSuite when new leads surface in Intercom

When a new lead lands inside your Intercom app, streamline your process with this workflow that updates your existing records in NetSuite. By connecting Intercom to NetSuite, you ensure that your client information stays current and consistent, saving you time and avoiding potential errors. Allowing for smooth data flow between the apps, this workflow helps you focus on nurturing new leads rather than spending time on data entry.

When a new lead lands inside your Intercom app, streamline your process with this workflow that updates your existing records in NetSuite. By connecting Intercom to NetSuite, you ensure that your client information stays current and consistent, saving you time and avoiding potential errors. Allowing for smooth data flow between the apps, this workflow helps you focus on nurturing new leads rather than spending time on data entry.

  1. When this happens...
    IntercomIntercom
    New Lead

    Triggers when a new Lead is created.

    TriggerInstant
  2. automatically do this!
    NetSuiteNetSuite
    Update Record

    Updates an existing record. Supports standard and custom records.

    ActionWrite
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Supported triggers and actions

  • Intercom triggers, actions, and search

    Lead Converted to User

    Triggers when a lead converts to a user.

    Trigger
    Instant
    Try It
  • Intercom triggers, actions, and search

    Contact Replied

    Triggers when a Contact replies to a Conversation in Intercom.

    Trigger
    Instant
    Try It
  • Intercom triggers, actions, and search

    New Conversation Rating

    Triggers when a conversation receives a rating.

    Trigger
    Instant
    Try It
intercom logo
intercom logo

About Intercom

Intercom is the Engagement OS, an open channel between customer and business that is in the product, in the moment, and on their terms. We break down silos, unifying data and systems to create an ongoing dialogue, so companies can make the most of every opportunity.
Learn more

Related categories

  • Customer Support

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netsuite logo

About NetSuite

NetSuite is a cloud-based ERP that provides accounting services, financial management, CRM, inventory management, e-commerce and more
Learn more

Related categories

  • CRM (Customer Relationship Management)