Groove + Trello
Create new Trello cards from new Groove tickets
Sometimes a help ticket is easily solved with multiple people on the case. This integration makes it easy to add new Groove tickets to Trello as new cards so your team can collaborate on tickets inside of Trello.
Sometimes a help ticket is easily solved with multiple people on the case. This integration makes it easy to add new Groove tickets to Trello as new cards so your team can collaborate on tickets inside of Trello.
- When this happens...
Ticket OpenedTriggers when a ticket is opened.
TriggerInstantThis event starts a Zap instantly. - automatically do this!
Create CardAdds a new card on a specific board and list.
ActionWriteCreate a new record or update an existing record in your app.
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Agent Invited
Triggers when an agent is created.
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.Linkedin Username
Twitter Username
Company Name
Email
Website
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.Note Added
Triggers when a note is added to a ticket.
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.Priority
Assignee
Assigned Group
Closed By
Customer Name
Mailbox
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.Priority
Assignee
Assigned Group
Customer Name
Mailbox
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.Priority
Assignee
Assigned Group
Customer Name
Mailbox
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.State
Assignee
Assigned Group
Customer Name
Priority
Closed By
Mailbox
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.Ticket NumberRequired
MessageRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Ticket NumberRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Ticket NumberRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.
New Board
Triggers when a new board is added.
Try ItTriggerThis is the start of your ZapPollingZapier checks for new data every 15 min on the Free planActivityRequired
Board
List
Card
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.Info
Board
Time Before
Time Before (Unit)
Status
Only cards where you're a member?
Try ItTriggerThis is the start of your ZapPollingZapier checks for new data every 15 min on the Free planBoardRequired
List
CardRequired
ChecklistRequired
Checklist Item NameRequired
Checklist Item Position
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Organization
NameRequired
DescriptionRequired
Permission Level
Allow Any Team Member to Join This Board?
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Board
List
CardRequired
File Attachments
URL Attachments
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.BoardRequired
From List
CardRequired
To Board
To ListRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Board
List
CardRequired
Card Name
Card Description
Overwrite Description
Card Start Date
Card Due Date
Due Complete
Card Position
Card Closed
Cover Info
Card Color
Brightness
Attachment ID
URL
Size
Location Info
Coordinates
Address
Location
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Board
List
CardRequired
Checklist NameRequired
Checklist to Copy
Checklist Items
Checklist Position
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Board
List
CardRequired
Comment TextRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.BoardRequired
NameRequired
Organization
Permission Level
Allow Any Team Member to Join This Board?
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.BoardRequired
Label NameRequired
Color
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.BoardRequired
List
CardRequired
LabelRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Board IDRequired
ActionThis is an event a Zap performs.SearchFind existing data in your appBoardRequired
List NameRequired
ActionThis is an event a Zap performs.SearchFind existing data in your appCard IDRequired
ActionThis is an event a Zap performs.SearchFind existing data in your appChecklist IDRequired
ActionThis is an event a Zap performs.SearchFind existing data in your appChecklist IDRequired
Checklist Item IDRequired
ActionThis is an event a Zap performs.SearchFind existing data in your appList IDRequired
ActionThis is an event a Zap performs.SearchFind existing data in your appOrganizationRequired
Board NameRequired
ActionThis is an event a Zap performs.SearchFind existing data in your appInfo
Info Id
Organization
Board
List
Card Name
Card ID
ActionThis is an event a Zap performs.SearchFind existing data in your appBoardRequired
Label NameRequired
Color
ActionThis is an event a Zap performs.Search or writeFind existing data in your app, or create a new record if no data is foundBoardRequired
List
CardRequired
SearchRequired
Checklist NameRequired
Checklist to Copy
Checklist Items
Checklist Position
ActionThis is an event a Zap performs.Search or writeFind existing data in your app, or create a new record if no data is foundInfo
Info Id
Organization
BoardRequired
ListRequired
Card NameRequired
Card ID
Description
Labels
Custom Labels
Card Position
Member
Start Date
Due Date
File Attachments
URL Attachments
Checklist Name
Checklist Items
Cover Info
Card Color
Brightness
URL
Size
Location Info
Coordinates
Address
Location
ActionThis is an event a Zap performs.Search or writeFind existing data in your app, or create a new record if no data is found
Agent Replied
Triggers when an agent replies to a ticket.
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.Customer Replied
Triggers when a customer replies to a ticket.
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.Assignee
Assigned Group
Priority
Mailbox
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.Ticket Deleted
Triggers when a ticket is deleted.
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.Priority
Assignee
Assigned Group
Customer Name
Mailbox
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.Priority
Assignee
Assigned Group
Customer Name
Mailbox
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.Assignee
Assigned Group
Customer Name
Tag
Mailbox
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.Ticket NumberRequired
AgentRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.BodyRequired
FromRequired
ToRequired
Assignee
Assigned Group
Add as Note?
Send Copy to Customer?
State
Tags
Full Name
About
Twitter Handle
Company Name
Title
Phone Number
Location
Website URL
LinkedIn Username
Subject
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Ticket NumberRequired
StateRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.New Notification
Triggers when you get a new notification in Trello.
Try ItTriggerThis is the start of your ZapPollingZapier checks for new data every 15 min on the Free planBoardRequired
MemberRequired
Membership TypeRequired
Allow Billable Guest
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Board
List
CardRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.BoardRequired
LabelRequired
List
CardRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.BoardRequired
Member(s)Required
List
CardRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.BoardRequired
ListRequired
NameRequired
Description
Labels
Custom Labels
Card Position
Member
Start Date
Due Date
File Attachments
URL Attachments
Checklist Name
Checklist Items
Cover Info
Card Color
Brightness
URL
Size
Location Info
Coordinates
Address
Location
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.BoardRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.BoardRequired
List
CardRequired
ChecklistRequired
Checklist ItemRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Board
List
Card
ChecklistRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.BoardRequired
NameRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Action IDRequired
ActionThis is an event a Zap performs.SearchFind existing data in your appBoardRequired
Label NameRequired
ActionThis is an event a Zap performs.SearchFind existing data in your appCard IDRequired
ActionThis is an event a Zap performs.SearchFind existing data in your appBoardRequired
List
Card
SearchRequired
ActionThis is an event a Zap performs.SearchFind existing data in your appBoardRequired
List
CardRequired
ChecklistRequired
SearchRequired
ActionThis is an event a Zap performs.SearchFind existing data in your appLabel IDRequired
ActionThis is an event a Zap performs.SearchFind existing data in your appMember IDRequired
ActionThis is an event a Zap performs.SearchFind existing data in your appOrganization IDRequired
ActionThis is an event a Zap performs.SearchFind existing data in your appOrganizationRequired
Member NameRequired
ActionThis is an event a Zap performs.SearchFind existing data in your appBoardRequired
List NameRequired
ActionThis is an event a Zap performs.Search or writeFind existing data in your app, or create a new record if no data is foundOrganizationRequired
Board NameRequired
DescriptionRequired
Permission Level
Allow Any Team Member to Join This Board?
ActionThis is an event a Zap performs.Search or writeFind existing data in your app, or create a new record if no data is found
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