Skip to content

Connect Gravity Forms and Microsoft Dynamics 365 CRM to unlock the power of automation

  • No credit card required
  • Free forever for core features
  • 14-day trial for premium features and apps
Choose a Trigger
Choose an Action
Google Logo Start with Google for free

Top companies trust Zapier to automate work that solves their unique business problems—no coding required.

How Zapier works

Zapier makes it easy to integrate Gravity Forms with Microsoft Dynamics 365 CRM - no code necessary. See how you can get setup in minutes.

100%
Help
Gravity Forms logo
Gravity Forms
Gravity Forms logo
Gravity Forms
1. Choose trigger event
Microsoft Dynamics 365 CRM logo
Microsoft Dynamics 365 CRM
Microsoft Dynamics 365 CRM logo
Microsoft Dynamics 365 CRM
2. Choose action
Gravity Forms logo
1. Select the event
Setup
Test
Gravity Forms logo
Gravity Forms
Choose a trigger event

Choose a trigger

A trigger is the event that starts your Zap—like a "Form Submission" from Gravity Forms.

Add your action

An action happens after the trigger—such as "Create Account" in Microsoft Dynamics 365 CRM.

You’re connected!

Zapier seamlessly connects Gravity Forms and Microsoft Dynamics 365 CRM, automating your workflow.

Zapier is the automation platform of choice for 87% of Forbes Cloud 100 companies in 2023

G2 Badge - Best Est. ROI - Winter 2024
G2 Badge - Best Results - Winter 2024
G2 Badge - Most Implementable - Winter 2024
G2 Badge - Leader Mid-Market - Winter 2024

93%

Customers who say using Zapier has made them better at their job

25m

Customers have created over 25 million Zaps on the platform

6 mins

The average user takes less than 6 minutes to set up a Zap

Make work flow with AI

Level up your Gravity Forms to Microsoft Dynamics 365 CRM integration with AI. Extract, summarize, and transform your integration data with leading AI models like OpenAI, Anthropic, and more.
Illustration of AI enhancing Zapier workflows with automation and app integrations.

Frequently Asked Questions about Gravity Forms + Microsoft Dynamics 365 CRM integrations

New to automation with Zapier? You're not alone. Here are some answers to common questions about how Zapier works with Gravity Forms and Microsoft Dynamics 365 CRM

Can Gravity Forms be integrated with Microsoft Dynamics 365 CRM using our platform?

Yes, Gravity Forms can be integrated with Microsoft Dynamics 365 CRM using our platform. You can create workflows that trigger actions in Microsoft Dynamics 365 when a form is submitted.

What kind of triggers can be set up for the integration?

Triggers can include submitting a new Gravity Form entry or updating an existing one. When these events occur, actions can be initiated within Microsoft Dynamics 365 CRM.

What actions are supported in Microsoft Dynamics 365 when triggered by Gravity Forms?

Supported actions include creating a new contact, updating an existing record, and adding notes to opportunities or cases in Microsoft Dynamics 365 CRM.

Do I need any special technical skills to set up the integration?

No special technical skills are required to set up the integration. Our platform provides an intuitive interface that guides you through setting up triggers and actions.

Is it possible to update existing records in Microsoft Dynamics 365 from Gravity Forms submissions?

Yes, you can configure the integration to update existing records based on new form submissions, such as updating customer information or modifying case details.

Can conditional logic be used with this integration?

Yes, you can employ conditional logic to determine which actions should occur based on specific form responses. This helps tailor workflows according to unique business processes.

Is real-time data synchronization supported between Gravity Forms and Microsoft Dynamics 365 CRM?

Real-time data synchronization is supported. Once a form entry is submitted in Gravity Forms, the corresponding action in Microsoft Dynamics 365 CRM occurs almost immediately.

Practical ways you can use Gravity Forms and Microsoft Dynamics 365 CRM

Customer feedback collection automation

Implement a process to automatically collect, organize, and analyze customer feedback through surveys sent post-purchase or interaction with your business.

Business Owner
Automated incident ticketing system

Set up an automated process to create, assign, and track IT tickets based on incoming user requests or system alerts for streamlined incident management.

IT
Social media campaign automation

Create workflows to schedule and post social media content across multiple platforms automatically based on a calendar or user engagement metrics.

Marketing & Marketing Ops

Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.

triggers, actions, or triggers and actions
    • Form
      Required
    • Use Admin Field Labels?
    Trigger
    Instant
    Try It
    • Form
      Required
    Action
    Write
    • Form
      Required
    Action
    Write
    • Custom Entity
      Required
    Trigger
    Polling
    Try It

Learn how to automate Gravity Forms on the Zapier blog

Learn how to automate Microsoft Dynamics 365 CRM on the Zapier blog

gravity-forms logo
gravity-forms logo
About Gravity Forms
Gravity Forms is a premier WordPress plugin that makes it easy to create powerful forms on the fly.
Related categories
Similar apps
Formdesk integrationsFormdesk integrations
Formdesk
Forms & Surveys
Zoho Creator integrationsZoho Creator integrations
Zoho Creator
App Builder, Zoho
Formidable Forms integrationsFormidable Forms integrations
Formidable Forms
Forms & Surveys, WordPress
microsoft-dynamics-crm logo
microsoft-dynamics-crm logo
About Microsoft Dynamics 365 CRM
Microsoft Dynamics is built for any device, anywhere. Built for you. For Dynamics Version 9 and Dynamics 365.
Similar apps
Pipedrive integrationsPipedrive integrations
Pipedrive
CRM (Customer Relationship Management)
Insightly integrationsInsightly integrations
Insightly
CRM (Customer Relationship Management)
Zapier Interfaces integrationsZapier Interfaces integrations
Zapier Interfaces
App Builder, CRM (Customer Relationship Management), Forms & Surveys, Zapier

Connect Gravity Forms to Microsoft Dynamics 365 CRM on the world's largest no-code automation platform

Google Logo Sign up with Google