Google Sheets + Zoho Desk
Update Google Sheets rows for updated Zoho Desk tickets
Keep track of changes to your Zoho Desk tickets with this workflow. Whenever a ticket is updated in Zoho Desk, corresponding entries are instantly created in a Google Sheets spreadsheet. This automation not only ensures precise records of your ticket changes but also saves you time for focusing on resolving issues, hence enhancing your customer service.
Keep track of changes to your Zoho Desk tickets with this workflow. Whenever a ticket is updated in Zoho Desk, corresponding entries are instantly created in a Google Sheets spreadsheet. This automation not only ensures precise records of your ticket changes but also saves you time for focusing on resolving issues, hence enhancing your customer service.
- When this happens...
Updated TicketTriggers when a ticket is updated.
TriggerInstantThis event starts a Zap instantly. - automatically do this!
Create Multiple Spreadsheet RowsCreate one or more new rows in a specific spreadsheet (with line item support).
ActionWriteCreate a new record or update an existing record in your app.
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OrganizationRequired
DepartmentRequired
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.OrganizationRequired
DepartmentRequired
Direction
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.OrganizationRequired
DepartmentRequired
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.OrganizationRequired
Ticket IDRequired
FileRequired
Public
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.OrganizationRequired
Account NameRequired
Description
Email
Website
Fax
Phone
Industry
Owner ID
Street
City
State
Country
Zip Code
Annual Revenue
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.OrganizationRequired
DepartmentRequired
ContactRequired
SubjectRequired
Email
Phone
Description
Category
Sub Category
Status
Assignee
Ticket Due Date
Priority
Channel
Classification
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.OrganizationRequired
DepartmentRequired
TicketRequired
Contact
Subject
Email
Phone
Description
Category
Sub Category
Status
Assignee
Ticket Due Date
Priority
Channel
Classification
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.OrganizationRequired
DepartmentRequired
Ticket NumberRequired
ActionThis is an event a Zap performs.SearchFind existing data in your appOrganizationRequired
EmailRequired
Account
Last NameRequired
First Name
Title
Description
Type
Secondary Email
Twitter
Facebook
Phone
Mobile/ Cellular
Street Address
City
State
Country
Zip Code
ActionThis is an event a Zap performs.Search or writeFind existing data in your app, or create a new record if no data is foundNo Team Drive
SpreadsheetRequired
WorksheetRequired
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.Drive
SpreadsheetRequired
WorksheetRequired
Trigger column
Try ItTriggerThis is the start of your ZapPollingZapier checks for new data every 15 min on the Free planDrive
SpreadsheetRequired
WorksheetRequired
Use Timezone set up on the spreadsheet to format date values?
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Drive
SpreadsheetRequired
WorksheetRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Drive
SpreadsheetRequired
WorksheetRequired
Cell RangeRequired
Condition TypeRequired
Background Color
Text Color
Bold Text
Italic Text
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Drive
Spreadsheet Containing the Worksheet to CopyRequired
Worksheet to CopyRequired
Copy Worksheet Destination
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Drive
SpreadsheetRequired
TitleRequired
Overwrite existing worksheet with the same title
Headers
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Drive
SpreadsheetRequired
WorksheetRequired
Confirm DeletionRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Drive
SpreadsheetRequired
WorksheetRequired
Cell RangeRequired
Format TypeRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.SpreadsheetRequired
WorksheetRequired
New Sheet NameRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Drive
SpreadsheetRequired
WorksheetRequired
Cell RangeRequired
Sort by ColumnRequired
Sort OrderRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Drive
SpreadsheetRequired
WorksheetRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Drive
SpreadsheetRequired
WorksheetRequired
Lookup columnRequired
Lookup valueRequired
Supporting lookup column
Supporting lookup value
Search from last row
Row count
ActionThis is an event a Zap performs.SearchFind existing data in your appDrive
SpreadsheetRequired
WorksheetRequired
A1 RangeRequired
ActionThis is an event a Zap performs.SearchFind existing data in your appDrive
SpreadsheetRequired
WorksheetRequired
Row IDRequired
ActionThis is an event a Zap performs.SearchFind existing data in your appDrive
SpreadsheetRequired
WorksheetRequired
Lookup columnRequired
Lookup valueRequired
Supporting lookup column
Supporting lookup value
Search from last row
Row count
ActionThis is an event a Zap performs.SearchFind existing data in your appDrive
SpreadsheetRequired
WorksheetRequired
Lookup columnRequired
Lookup valueRequired
Supporting lookup column
Supporting lookup value
Search from last row
Row count
ActionThis is an event a Zap performs.Search or writeFind existing data in your app, or create a new record if no data is found
OrganizationRequired
DepartmentRequired
StatusRequired
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.OrganizationRequired
DepartmentRequired
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.OrganizationRequired
DepartmentRequired
TicketRequired
ContentRequired
PublicRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.OrganizationRequired
Account
Last NameRequired
First Name
Title
Description
Type
Email
Secondary Email
Twitter
Facebook
Phone
Mobile/ Cellular
Street Address
City
State
Country
Zip Code
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.OrganizationRequired
DepartmentRequired
TicketRequired
From Address (E-Mail)Required
To Address (E-Mail)Required
Content TypeRequired
Reply ContentRequired
Is Forward
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Stop on errorRequired
HTTP MethodRequired
URLRequired
Query string parameters
Additional request headers
Body
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Select OrganizationRequired
EmailRequired
ActionThis is an event a Zap performs.SearchFind existing data in your appDrive
SpreadsheetRequired
WorksheetRequired
Try ItTriggerThis is the start of your ZapPollingZapier checks for new data every 15 min on the Free planNo Team Drive
SpreadsheetRequired
WorksheetRequired
Trigger column
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.Drive
SpreadsheetRequired
WorksheetRequired
Column NameRequired
Index
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Drive
SpreadsheetRequired
WorksheetRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Drive
SpreadsheetRequired
WorksheetRequired
Frozen Rows Count
Frozen Columns Count
Sheet Position
Hide Sheet
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Drive
SpreadsheetRequired
WorksheetRequired
Source RangeRequired
Destination RangeRequired
Paste Type
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.TitleRequired
Spreadsheet to Copy
Headers
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Info
Drive
SpreadsheetRequired
WorksheetRequired
Row(s)Required
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Info
Drive
SpreadsheetRequired
WorksheetRequired
Row(s)Required
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Drive
SpreadsheetRequired
WorksheetRequired
RowRequired
Background Color
Text Color
Bold
Italic
Strikethrough
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Drive
SpreadsheetRequired
WorksheetRequired
Cell RangeRequired
Validation TypeRequired
Input Message
Strict Validation
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Drive
SpreadsheetRequired
WorksheetRequired
RowRequired
Background Color
Text Color
Bold
Italic
Strikethrough
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Stop on errorRequired
HTTP MethodRequired
URLRequired
Query string parameters
Additional request headers
Body
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Drive
SpreadsheetRequired
TitleRequired
ActionThis is an event a Zap performs.SearchFind existing data in your appDrive
SpreadsheetRequired
WorksheetRequired
ColumnsRequired
Row countRequired
Output format
First row
ActionThis is an event a Zap performs.SearchFind existing data in your appSpreadsheet IDRequired
ActionThis is an event a Zap performs.SearchFind existing data in your appDrive
SpreadsheetRequired
TitleRequired
Overwrite existing worksheet with the same title
Headers
ActionThis is an event a Zap performs.Search or writeFind existing data in your app, or create a new record if no data is found
About Google Sheets
Related categories
About Zoho Desk
Related categories
Related Zap Templates
- Add new Zoho Desk tickets to Google Sheets as rows
- Create spreadsheet rows in Google Sheets for new status changes in Zoho Desk
- Create Zoho Desk tickets from new Google Sheets rows
- Create Google Sheets rows from new Zoho Desk attachments
- Create Zoho Desk tickets from new or updated Google Sheets rows
- Create contacts in Zoho Desk from new or updated rows in Google Sheets
- Create Zoho Desk tickets from new or updated Google Sheets rows in team drive
- "manage updated Zoho Desk tickets by creating corresponding rows in Google Sheets"
- Create spreadsheet rows in Google Sheets for new contacts in Zoho Desk
- Format rows in Google Sheets for new status changes in Zoho Desk
- Update Google Sheets rows whenever new Zoho Desk messages come in
- Update Zoho Desk tickets from new or updated Google Sheets rows
- Update Google Sheets rows with new Zoho Desk statuses changes
- Update Google Sheets rows every time Zoho Desk tickets are updated
- Create new Zoho Desk contacts from new Google Sheets rows
Related Zap Templates
- Add new Zoho Desk tickets to Google Sheets as rows
- Create Google Sheets rows from new Zoho Desk attachments
- Create Zoho Desk tickets from new or updated Google Sheets rows in team drive
- Format rows in Google Sheets for new status changes in Zoho Desk
- Update Google Sheets rows with new Zoho Desk statuses changes
- Create spreadsheet rows in Google Sheets for new status changes in Zoho Desk
- Create Zoho Desk tickets from new or updated Google Sheets rows
- "manage updated Zoho Desk tickets by creating corresponding rows in Google Sheets"
- Update Google Sheets rows whenever new Zoho Desk messages come in
- Update Google Sheets rows every time Zoho Desk tickets are updated
- Create Zoho Desk tickets from new Google Sheets rows
- Create contacts in Zoho Desk from new or updated rows in Google Sheets
- Create spreadsheet rows in Google Sheets for new contacts in Zoho Desk
- Update Zoho Desk tickets from new or updated Google Sheets rows
- Create new Zoho Desk contacts from new Google Sheets rows