Google Sheets + Zendesk

Add tags to Zendesk tickets when new rows are added to Google Sheets on team drive

With this workflow, as soon as a new row is added to your Google Sheets on Team Drive, relevant tags will be instantly applied to your selected ticket in Zendesk. This streamlined process can help your customer service team track and manage tickets more efficiently, reducing the time spent on manual updates and enhancing productivity. Enjoy a more organized, efficient ticketing system with this seamless integration.

With this workflow, as soon as a new row is added to your Google Sheets on Team Drive, relevant tags will be instantly applied to your selected ticket in Zendesk. This streamlined process can help your customer service team track and manage tickets more efficiently, reducing the time spent on manual updates and enhancing productivity. Enjoy a more organized, efficient ticketing system with this seamless integration.

  1. When this happens...
    Google SheetsGoogle Sheets
    New Spreadsheet Row (Team Drive)

    Triggers when a new row is added to the bottom of a Google Team Drive spreadsheet.

    TriggerPolling
  2. automatically do this!
    ZendeskZendesk
    Add Tag(s) to Ticket

    Add one or more tags to an existing ticket.

    ActionWrite
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Supported triggers and actions

    • No Team Drive

    • SpreadsheetRequired

    • WorksheetRequired

    Trigger
    Instant
    Try It
    • Drive

    • SpreadsheetRequired

    • WorksheetRequired

    • Trigger column

    Trigger
    Polling
    Try It
    • Drive

    • SpreadsheetRequired

    Trigger
    Polling
    Try It
    • Drive

    • SpreadsheetRequired

    • WorksheetRequired

    • Use Timezone set up on the spreadsheet to format date values?

    Action
    Write
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google-sheets logo

About Google Sheets

Create, edit, and share spreadsheets wherever you are with Google Sheets, and get automated insights from your data.
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  • Google
  • Spreadsheets

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About Zendesk

Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.
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