Google Sheets + Jira Service Management

Update Google Sheets rows whenever new requests surface in Jira Service Management

Streamline your service management workflow with this simple automation. When new requests come in via Jira Service Management, this workflow promptly updates a row in your Google Sheets, ensuring all your records stay up-to-date and consistent. Improve response times, maintain organized records, and enhance your team's productivity.

Streamline your service management workflow with this simple automation. When new requests come in via Jira Service Management, this workflow promptly updates a row in your Google Sheets, ensuring all your records stay up-to-date and consistent. Improve response times, maintain organized records, and enhance your team's productivity.

  1. When this happens...
    Jira Service ManagementJira Service Management
    New Request

    Triggers when a request is created.

    TriggerPolling
  2. automatically do this!
    Google SheetsGoogle Sheets
    Update Spreadsheet Row

    Update a row in a specific spreadsheet with optional formatting.

    ActionWrite
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Supported triggers and actions

    • SiteRequired

    • ProjectRequired

    Trigger
    Polling
    Try It
    • Stop on errorRequired

    • HTTP MethodRequired

    • URLRequired

    • Query string parameters

    • Additional request headers

    • Body

    Action
    Write
    • No Team Drive

    • SpreadsheetRequired

    • WorksheetRequired

    Trigger
    Instant
    Try It
    • Drive

    • SpreadsheetRequired

    • WorksheetRequired

    • Trigger column

    Trigger
    Polling
    Try It
google-sheets logo
google-sheets logo

About Google Sheets

Create, edit, and share spreadsheets wherever you are with Google Sheets, and get automated insights from your data.
Learn more

Related categories

  • Google
  • Spreadsheets

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jira-service-management logo
jira-service-management logo

About Jira Service Management

Jira Service Management is help desk software that enables support agents to receive, track, manage and resolve requests from help seekers.

Related categories

  • Customer Support