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Google Forms + Zendesk

Create Zendesk tickets from new Google Forms responses

Streamline your customer support process with this robust workflow. When a new response is submitted in Google Forms, a ticket is instantly created in Zendesk. This avoids manual data entry, ensuring that all client issues are systematically logged for your team to action. Enhance your customer service efficiency with this simple yet effective process.

Streamline your customer support process with this robust workflow. When a new response is submitted in Google Forms, a ticket is instantly created in Zendesk. This avoids manual data entry, ensuring that all client issues are systematically logged for your team to action. Enhance your customer service efficiency with this simple yet effective process.

  1. When this happens...
    Google FormsGoogle Forms
    New Form Response

    Triggers when a new form response is received.

    TriggerInstant
  2. automatically do this!
    ZendeskZendesk
    Create Ticket

    Triggers when a new ticket is added (Zendesk may take an hour to make tickets available via their API with this trigger).

    ActionWrite
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Supported triggers and actions

    • FormRequired

    Trigger
    Instant
    Try It
    • Stop on errorRequired

    • HTTP MethodRequired

    • URLRequired

    • Query string parameters

    • Additional request headers

    • Body

    Action
    Write
    • TagsRequired

    Trigger
    Polling
    Try It
    • Organization

    Trigger
    Polling
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    • FormRequired

    Trigger
    Instant
    Try It
    • ViewRequired

    Trigger
    Polling
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    • Tags

    Trigger
    Instant
    Try It
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About Google Forms

Google Forms is an easy way to collect data from the web with a simple UI and powerful editor. Works hand-in-hand with Google Sheets!

Related categories

zendesk logo
zendesk logo

About Zendesk

Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.

Related categories

Triggers & Actions