Analyze Google Form tickets with ChatGPT and add to Jira
Manually reviewing support tickets submitted via Google Forms can be time-consuming and inconsistent. This Zap uses ChatGPT to analyze each new form response, summarize the content, and determine relevant details before automatically creating a Jira issue. By automating the intake and triage process, your team can respond faster and ensure tickets are clear, consistent, and ready for action.
Manually reviewing support tickets submitted via Google Forms can be time-consuming and inconsistent. This Zap uses ChatGPT to analyze each new form response, summarize the content, and determine relevant details before automatically creating a Jira issue. By automating the intake and triage process, your team can respond faster and ensure tickets are clear, consistent, and ready for action.
- When this happens...New Form Response
Triggers when a new form response is received.
- automatically do this...Send Prompt
Sends a prompt to OpenAI and generates a completion. Note: this uses the legacy OpenAI Completions API. We recommend using
Conversation
orConversation With Assistant
actions instead, which are powered by the latest OpenAI APIs. - then do this!Create Issue
Creates a new issue.
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FormRequired
Try ItStop on errorRequired
HTTP MethodRequired
URLRequired
Query string parameters
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Body
Message
ImageRequired
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Text to Be AnalyzedRequired
Info 1
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ModelRequired
Temperature
FormRequired
Try ItMessage
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Max Tokens
Text to Be AnalyzedRequired
ModelRequired
Analysis TypeRequired
Info 1
Temperature
Top P
User MessageRequired
ModelRequired
Use Latest Stable Version
Memory Key
User Name
Assistant Name
Assistant Instructions
Max Tokens
Temperature
Top P
Info 2