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Zapier makes it easy to integrate Gong with Slack - no code necessary. See how you can get setup in minutes.

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Gong
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Gong
1. Choose trigger event
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Slack
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Slack
2. Choose action
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1. Select the event
Setup
Test
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Gong
Choose a trigger event

Choose a trigger

A trigger is the event that starts your Zap—like a "New Call" from Gong.

Add your action

An action happens after the trigger—such as "Add Reminder" in Slack.

You’re connected!

Zapier seamlessly connects Gong and Slack, automating your workflow.

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25m

Customers have created over 25 million Zaps on the platform

6 mins

The average user takes less than 6 minutes to set up a Zap

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Frequently Asked Questions about Gong + Slack integrations

New to automation with Zapier? You're not alone. Here are some answers to common questions about how Zapier works with Gong and Slack

How do I integrate Gong with Slack?

To integrate Gong with Slack, you can use automation tools like ours that offer templates for setting up workflows. This typically involves authenticating your Gong and Slack accounts and then configuring triggers from Gong data updates to initiate Slack messages or actions.

What kind of triggers are available for the Gong and Slack integration?

We offer triggers based on various events such as when a call is analyzed in Gong or new comments are added. These can then be configured to send a message or notification in a specific Slack channel.

Can I customize notifications from Gong in Slack?

Yes, you can customize notifications by setting specific triggers and defining the information you want sent to Slack. This allows you to tailor what insights from Gong need immediate attention via Slack messages.

How do I ensure only certain users receive Gong updates in Slack?

You can control visibility by configuring your workflow's action settings in Slack. By selecting specific channels or direct messaging options, only designated users will receive the updates.

Is it possible to limit which calls push notifications to Slack from Gong?

Absolutely, by specifying filters during workflow setup, you can restrict which calls trigger notifications based on criteria like call type, participants, or keywords discussed during the call.

What actions in Slack can be triggered by events in Gong?

Actions such as posting messages, sending alerts, or updating channel topics in response to key metrics captured by Gong are all configurable once an event is triggered.

Do I need technical skills to set up the Gong-Slack integration?

No technical expertise is required. We provide user-friendly interfaces and step-by-step guidance making it easy for any team member to set up comprehensive workflows without needing programming skills.

Practical ways you can use Gong and Slack

Revenue tracking dashboard

Create an automated dashboard that pulls real-time revenue data from multiple sources, giving business owners instant insights into financial performance without manual reporting.

Business Owner
Social media campaign automation

Automate the scheduling and posting of social media campaigns while tracking their performance metrics in real time to optimize engagement and ROI.

Marketing & Marketing Ops
Lead management and prioritization

Automatically distribute and prioritize sales leads based on predefined criteria like geographic location, industry, or deal size to ensure sales reps focus on the most promising opportunities.

Sales Ops

Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.

triggers, actions, or triggers and actions
    • Accessible Workspaces
    • Available Saved Searches
    Trigger
    Instant
    Try It
    • 1. THE OBJECT THAT WAS SHARED - What's the name of the object?
      Required
    • 1. THE OBJECT THAT WAS SHARED - What's the ID of the object?
      Required
    • 1. THE OBJECT THAT WAS SHARED - What's the direct URL to view the object?
      Required
    • 1. THE OBJECT THAT WAS SHARED - How many dynamic properties do you have to display for the object?
      Required
    • 2. THE SHARING EVENT - What's the name of the event? (example: "Document Sent" or "Presentation Shared")
    • 2. THE SHARING EVENT - What's The ID Of The event?
    • 2. THE VIEWING EVENT - What's The URL To View More Info Regarding The Event?
    • 2. THE SHARING EVENT - How Many Dynamic Properties Do You Have To Display For The sharing event?
      Required
    • Email
      Required
    • Name
    • GONG WORKSPACE - If your Gong account has multiple Workspaces, enter here the relevant Workspace to send these events to.
    Action
    Write
    • Trigger for Bot Messages?
    • Optimized data
    Trigger
    Instant
    Try It
    • Channel
      Required
    • Trigger for Bot Messages?
    • Optimized data
    Trigger
    Instant
    Try It
    • 1. THE OBJECT THAT WAS SHARED - What's the name of the object?
      Required
    • 1. THE OBJECT THAT WAS SHARED - What's the ID of the object?
      Required
    • 1. THE OBJECT THAT WAS SHARED - What's the direct URL to view the object?
      Required
    • 1. THE OBJECT THAT WAS SHARED - How many dynamic properties do you have to display for the object?
      Required
    • 2. THE SHARING EVENT - What's the name of the event? (example: "Document Sent" or "Presentation Shared")
    • 2. THE SHARING EVENT - What's The ID Of The event?
    • 2. THE SHARING EVENT - What's The URL to view more info regarding the event?
    • 2. THE SHARING EVENT - How Many Dynamic Properties Do You Have To Display For The sharing event?
      Required
    • Email
      Required
    • Name
    • Email Addresses
      Required
    • Delimiter
    • Sharing Message Subject
    • Sharing Message Body
    • GONG WORKSPACE - If your Gong account has multiple Workspaces, enter here the relevant Workspace to send these events to.
    Action
    Write
    • 1. THE OBJECT THAT WAS SHARED - What's the name of the object?
      Required
    • 1. THE OBJECT THAT WAS SHARED - What's the ID of the object?
      Required
    • 1. THE OBJECT THAT WAS SHARED - What's the direct URL to view the object?
      Required
    • 1. THE OBJECT THAT WAS SHARED - How many dynamic properties do you have to display for the object?
      Required
    • 2. THE SHARING EVENT - What's the name of the event? (example: "Document Sent" or "Presentation Shared")
    • 2. THE SHARING EVENT - What's The ID Of The event?
    • 2. THE VIEWING EVENT - What's The URL To View More Info Regarding The Event?
    • 2. THE SHARING EVENT - How Many Dynamic Properties Do You Have To Display For The sharing event?
      Required
    • Email
      Required
    • Name
    • GONG WORKSPACE - If your Gong account has multiple Workspaces, enter here the relevant Workspace to send these events to.
    Action
    Write
    • Include_alias
    Trigger
    Instant
    Try It

Learn how to automate Slack on the Zapier blog

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About Gong
Gong has helped thousands of sales pros have better sales conversations every day.
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About Slack
Slack is a platform for team communication: everything in one place, instantly searchable, available wherever you go. Offering instant messaging, document sharing and knowledge search for modern teams.
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