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  • GoTo Connect logoGoTo Connect logo
  • Microsoft Dynamics 365 CRM logoMicrosoft Dynamics 365 CRM logo

GoTo Connect + Microsoft Dynamics 365 CRM

Create new entities in Microsoft Dynamics 365 CRM when calls end in GoTo Connect

Streamline your customer management process effortlessly with this integration. Once a call ends within GoTo Connect, a corresponding record is generated in Microsoft Dynamics 365 CRM. This seamless connection allows you to keep track of all customer interactions, ensuring nothing crucial gets overlooked. Experience improved customer relationship management by linking GoTo Connect and Microsoft Dynamics 365 CRM.

Streamline your customer management process effortlessly with this integration. Once a call ends within GoTo Connect, a corresponding record is generated in Microsoft Dynamics 365 CRM. This seamless connection allows you to keep track of all customer interactions, ensuring nothing crucial gets overlooked. Experience improved customer relationship management by linking GoTo Connect and Microsoft Dynamics 365 CRM.

  1. When this happens...
    GoTo ConnectGoTo Connect
    All Direction Call Ended

    Triggers when a call is ended for the number specified for either incoming or outgoing calls.

    TriggerPolling
  2. automatically do this!
    Microsoft Dynamics 365 CRMMicrosoft Dynamics 365 CRM
    Create Custom Entity

    Creates a new custom entity.

    ActionWrite
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Supported triggers and actions

    • Organization IdRequired

    • Phone Number or ExtensionRequired

    Trigger
    Polling
    Try It
    • Organization IdRequired

    • Phone Number or ExtensionRequired

    Trigger
    Polling
    Try It
    • Organization IdRequired

    • Phone NumberRequired

    Trigger
    Polling
    Try It
    • Organization ID

    • Owner NumberRequired

    • Contact NumberRequired

    • Message BodyRequired

    Action
    Write
    • Organization IdRequired

    • Phone Number or ExtensionRequired

    Trigger
    Polling
    Try It
    • Organization IdRequired

    • Phone NumberRequired

    Trigger
    Polling
    Try It
    • Organization IdRequired

    • ExtensionRequired

    Trigger
    Polling
    Try It
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go-to-connect logo

About GoTo Connect

GoTo Connect is a fully integrated business communications solution, with calls, meetings and messaging unified on one platform.

Related categories

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microsoft-dynamics-crm logo

About Microsoft Dynamics 365 CRM

Microsoft Dynamics is built for any device, anywhere. Built for you. For Dynamics Version 9 and Dynamics 365.
Triggers & Actions