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Set up your first integration
Quickly connect Gmail to Jira Software Server with a Zapier template.
Our most popular template
How Zapier works
Zapier makes it easy to integrate Gmail with Jira Software Server - no code necessary. See how you can get setup in minutes.
Choose a trigger
A trigger is the event that starts your Zap—like a "New Attachment" from Gmail.
Add your action
An action happens after the trigger—such as "Add Watcher to Issue" in Jira Software Server.
You’re connected!
Zapier seamlessly connects Gmail and Jira Software Server, automating your workflow.
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Frequently Asked Questions about Gmail + Jira Software Server integrations
New to automation with Zapier? You're not alone. Here are some answers to common questions about how Zapier works with Gmail and Jira Software Server
How does the Gmail and Jira Software Server integration work?
The integration connects your Gmail account with Jira Software Server, allowing you to create automation between the two platforms. You can set triggers in Gmail, such as receiving a new email, which will initiate actions in Jira, like creating a new issue or updating an existing one.
What triggers can I use from Gmail for the integration?
We offer several triggers from Gmail such as 'New Email', 'Email Matching Search', and 'New Attachment'. These triggers allow you to perform specific actions in Jira when certain conditions are met in your Gmail inbox.
Can I create a Jira issue from a new email in Gmail?
Yes, you can set up the integration to automatically create a new issue in Jira whenever you receive an email matching certain criteria. This automation helps streamline your workflow by taking immediate action on relevant emails.
How do I update existing Jira issues using emails from Gmail?
Our integration allows you to update existing Jira issues by setting up a trigger based on an incoming email that matches defined criteria. This could include adding comments or changing the status of an existing issue directly through automation.
Is it possible to add attachments from Gmail emails to Jira issues?
Yes, the integration supports adding attachments received in Gmail emails directly to specified issues in Jira Software Server. You need to set this up through our action settings once you've determined the appropriate trigger.
What happens if there is an error during the integration process?
If an error occurs during the process, we provide detailed logs and notifications on what went wrong. You can review these logs within our platform and adjust your settings or troubleshoot accordingly.
Can I customize fields when creating Jira issues via email?
Absolutely. Our tools allow you to map different sections of your email content to specific fields within a new issue in Jira. This customization helps ensure that all necessary information is captured accurately for every action triggered by an email.
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Project ManagementSupported triggers and actions
Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.
- Label or mailbox
- Search keywords
Try ItTriggerPolling- Label or mailbox
Try ItTriggerPolling- Search keywords
Try ItTriggerPolling- Label or mailbox
Try ItTriggerPolling
- New Label
Triggers when you add a new label.
Try ItTriggerPolling - Label or mailbox
Try ItTriggerPolling- New Starred Email
Triggers when you receive a new email and star it within two days.
Try ItTriggerPolling - Label
- MessageRequired
ActionWrite
