Gmail + HelpCrunch

Send emails in Gmail for new chats created in HelpCrunch

Stay responsive to your customers and never miss a new chat with this handy workflow. When a new conversation is started in HelpCrunch, an email is instantly sent via Gmail, ensuring you're always aware of customer queries. Manage your customer communications effortlessly with this streamlined process.

When this happens...
New Chat Created
Triggers when a new chat is created.
TriggerInstant
automatically do this!
Send Email
Triggers when a new email appears in the specified mailbox.
ActionWrite

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Start free with email

Start free with Google

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Supported triggers and actions

Chat Assignee Updated
Triggers when chat assignee is updated.
Trigger
Instant
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Chat Status Updated
Triggers when chat status is updated.
Trigger
Instant
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Customer Tags Updated
Triggers when customer tags are updated.
Trigger
Instant
Try It
New Chat Created
Triggers when a new chat is created.
Trigger
Instant
Try It
- Customer EmailRequired
- Customer Name
- Customer Phone
- User ID
Action
Write
- Customer EmailRequired
- User ID
- Customer Name
- Customer Phone
Action
Search or write
New Label
Triggers when you add a new label.
Trigger
Polling
Try It
- Label or mailboxRequired
Trigger
Polling
Try It
- Search keywordsRequired
Trigger
Polling
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- Label/Mailbox
Trigger
Polling
Try It
- MessageRequired
Action
Write
- Recipient Instructions
- To
- Cc
- Bcc
- SubjectRequired
- From
- From Name
- Body type
- BodyRequired
- Add signature default
- Label or mailbox
- Attachments
Action
Write
- Name of labelRequired
Action
Write
- MessageRequired
- Label(s) to removeRequired
Action
Write
- Trigger Instructions
- ThreadRequired
- To
- Cc
- Bcc
- From
- From Name
- Reply To
- Body type
- BodyRequired
- Add signature default
- Label or mailbox
- Attachments
Action
Write
- Search StringRequired
- To
- Send message to Google Contacts Group/Label
- Cc
- Bcc
- From
- From Name
- Reply To
- SubjectRequired
- Body type
- BodyRequired
- Add signature default
- Label or mailbox
- Attachments
Action
Search or write

Chat Closed
Triggers when chat is closed.
Trigger
Instant
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Customer Email Updated
Triggers when customer email is updated.
Trigger
Instant
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Customer Unsubscribed
Triggers when a customer is unsubscribed.
Trigger
Instant
Try It
New Customer Created
Triggers when a new customer is created.
Trigger
Instant
Try It
- Customer Email
- User ID
Action
Search
- Label or mailbox
- Search keywords
Trigger
Polling
Try It
- Label or mailboxRequired
Trigger
Polling
Try It
- Label or mailbox
Trigger
Polling
Try It
New Starred Email
Triggers when you receive a new email and star it within two days.
Trigger
Polling
Try It
- Label
- MessageRequired
Action
Write
- Email message to be DeletedRequired
Action
Write
- Trigger Instructions
- ThreadRequired
- To
- Cc
- Bcc
- From
- From Name
- Body type
- BodyRequired
- Add signature default
- Label or mailbox
- Attachments
Action
Write
- To
- Send message to Google Contacts Group/Label
- Cc
- Bcc
- From
- From Name
- Reply To
- SubjectRequired
- Body type
- BodyRequired
- Add signature default
- Label or mailbox
- Attachments
Action
Write
- ThreadRequired
- Label(s) to removeRequired
Action
Write
- Search StringRequired
Action
Search

About Gmail

One of the most popular email services, Gmail keeps track of all your emails with threaded conversations, tags, and Google-powered search to find any message you need.

Learn more

Related categories

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About HelpCrunch

HelpCrunch is a customer communication platform offering live chat for web and mobile apps, knowledge base, and email automation software.

Related categories

Customer Support

Related Zap Templates

Send emails via Gmail for newly updated customer tags in HelpCrunch

Update Gmail emails when chat assignees in HelpCrunch are updated

Gmail + HelpCrunch

Send emails in Gmail for new chats created in HelpCrunch

Supported triggers and actions

Chat Assignee Updated

Chat Status Updated

Customer Tags Updated

New Chat Created

Create Customer

Find or Create Customer

New Label

New Labeled Email

New Email Matching Search

New Conversation

Archive Email

Create Draft

Create Label

Remove Label From Email

Reply to Email

Find or Send Email

Chat Closed

Customer Email Updated

Customer Unsubscribed

New Customer Created

Find Customer

New Attachment

New Labeled Conversation

New Email

New Starred Email

Add Label to Email

Delete Email

Create Draft Reply

Send Email

Remove Label From Conversation

Find Email

About Gmail

Related categories

Similar apps

IMAP by Zapier

SMTP by Zapier

Microsoft Office 365

About HelpCrunch

Related categories

Related Zap Templates

Related Zap Templates