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Freshservice + monday.com

Create tickets in Freshservice for new items in monday.com boards

Streamline your task management with this easy workflow between monday.com and Freshservice. Whenever a new item is added to your board on monday.com, a corresponding ticket will be created in Freshservice immediately, keeping your customer support tasks organized and easily trackable. Benefit from this efficient process to stay on top of your customer issues and improve resolution times.

Streamline your task management with this easy workflow between monday.com and Freshservice. Whenever a new item is added to your board on monday.com, a corresponding ticket will be created in Freshservice immediately, keeping your customer support tasks organized and easily trackable. Benefit from this efficient process to stay on top of your customer issues and improve resolution times.

  1. When this happens...
    monday.commonday.com
    New Item in Board

    Triggers when an item is created in a specific board.

    TriggerInstant
  2. automatically do this!
    FreshserviceFreshservice
    Create Ticket

    Create a ticket in Freshservice for your domain.

    ActionWrite
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Supported triggers and actions

    • Board IDRequired

    Trigger
    Instant
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    • Board IDRequired

    • Group Names to trigger on

    Trigger
    Instant
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    • Board IDRequired

    Trigger
    Instant
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    • Board IDRequired

    • Column IDRequired

    Trigger
    Instant
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    • Item Created In Board Copy

    • Board IDRequired

    Trigger
    Instant
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    • Board IDRequired

    • Column IDsRequired

    Trigger
    Instant
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    • Board IDRequired

    Trigger
    Instant
    Try It
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About Freshservice

Freshservice is an online, cloud-based IT Helpdesk which is ITIL ready.

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About monday.com

monday.com helps you move projects forward fast, letting everyone know what's been done on a task—and what needs finished right now.

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