Skip to content
  • Freshservice logoFreshservice logo
  • Google Sheets logoGoogle Sheets logo

Freshservice + Google Sheets

Update Google Sheets rows for newly-updated Freshservice users

This integration gives you a seamless pipeline between your Lerner Solutions inventory on Freshservice and your inventory sheet on Google Sheets. It will streamline the process of updating the 'in use by' fields and the 'Location' of the laptops, automatically updating a Google Sheets row in a specified spreadsheet as soon as a Freshservice users is updated.

This integration gives you a seamless pipeline between your Lerner Solutions inventory on Freshservice and your inventory sheet on Google Sheets. It will streamline the process of updating the 'in use by' fields and the 'Location' of the laptops, automatically updating a Google Sheets row in a specified spreadsheet as soon as a Freshservice users is updated.

  1. When this happens...
    FreshserviceFreshservice
    Update User

    Triggers when a user is updated.

    TriggerInstant
  2. automatically do this!
    Google SheetsGoogle Sheets
    Update Spreadsheet Row

    Update a row in a specific spreadsheet.

    ActionWrite
  • Free forever for core features
  • 14 day trial for premium features & apps

Supported triggers and actions

  • Freshservice triggers, actions, and search

    New Ticket

    Triggers when there is a new ticket is created in Freshservice.

    Trigger
    Instant
    Try It
    • Ticket NoRequired

    • NotesRequired

    • PrivateRequired

    Action
    Write
    • First NameRequired

    • Last Name

    • Job Title

    • Primary EmailRequired

    • Mobile Phone Number

    • Work Phone Number

    • Address

    • Background Information

    Action
    Write
    • SubjectRequired

    • DescriptionRequired

    • Ticket StatusRequired

    • Type

    • EmailRequired

    • CC Emails

    • Category

    • Priority

    • Urgency

    • Impact

    • Department

    • Group

    • Source

    Action
    Write
    • Ticket

    • Approval TypeRequired

    • ApproverRequired

    Action
    Write
freshservice logo
freshservice logo

About Freshservice

Freshservice is an online, cloud-based IT Helpdesk which is ITIL ready.

Related categories

google-sheets logo
google-sheets logo

About Google Sheets

Create, edit, and share spreadsheets wherever you are with Google Sheets, and get automated insights from your data.

Related categories