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  • Google Forms logoGoogle Forms logo

Freshdesk + Google Forms

Create api requests in Google Forms for new tickets in Freshdesk

Achieve seamless customer service coordination between Freshdesk and Google Forms with this workflow. As soon as a new ticket is lodged in Freshdesk, a corresponding entry is initiated in Google Forms, ensuring that every essential detail is captured promptly. This effective automation reduces manual data entry, maximizing productivity and enhancing your service management efficiency.

Achieve seamless customer service coordination between Freshdesk and Google Forms with this workflow. As soon as a new ticket is lodged in Freshdesk, a corresponding entry is initiated in Google Forms, ensuring that every essential detail is captured promptly. This effective automation reduces manual data entry, maximizing productivity and enhancing your service management efficiency.

  1. When this happens...
    FreshdeskFreshdesk
    New Ticket

    Triggers when there is a new ticket is created in Freshdesk.

    TriggerInstant
  2. automatically do this!
    Google FormsGoogle Forms
    API Request (Beta)

    This is an advanced action which makes a raw HTTP request that includes this integration's authentication.

    ActionWrite
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Supported triggers and actions

  • Freshdesk triggers, actions, and search

    New Ticket

    Triggers when there is a new ticket is created in Freshdesk.

    Trigger
    Instant
    Try It
  • Freshdesk triggers, actions, and search

    New Ticket Note

    Triggers when a Note is added to a Ticket.

    Trigger
    Instant
    Try It
    • NameRequired

    • Description

    • Notes

    • Domains

    Action
    Write
    • Ticket NoRequired

    • NotesRequired

    • PrivateRequired

    Action
    Write
    • Forum CategoryRequired

    • NameRequired

    • TypeRequired

    • VisibilityRequired

    • Description

    Action
    Write
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freshdesk logo

About Freshdesk

Freshdesk is an online helpdesk software with multiple channel customer service to support customers across email, phone, chat, web, Twitter and more.

Related categories

google-forms logo
google-forms logo

About Google Forms

Google Forms is an easy way to collect data from the web with a simple UI and powerful editor. Works hand-in-hand with Google Sheets!

Related categories