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Freshdesk + Google Forms

Create Freshdesk tickets from new or updated Google Forms responses

Effortlessly manage customer feedback and inquiries with this automation workflow between Google Forms and Freshdesk. Whenever a new or updated form response comes in from Google Forms, a ticket will be created in Freshdesk, ensuring that you promptly address every issue and maintain excellent customer service. Streamline your responses and stay organized with this seamless integration.

Effortlessly manage customer feedback and inquiries with this automation workflow between Google Forms and Freshdesk. Whenever a new or updated form response comes in from Google Forms, a ticket will be created in Freshdesk, ensuring that you promptly address every issue and maintain excellent customer service. Streamline your responses and stay organized with this seamless integration.

  1. When this happens...
    Google FormsGoogle Forms
    New or Updated Form Response

    Triggers when a form response is added or modified.

    TriggerInstant
  2. automatically do this!
    FreshdeskFreshdesk
    Create Ticket

    Create a ticket in Freshdesk for your domain.

    ActionWrite
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Supported triggers and actions

    • FormRequired

    Trigger
    Instant
    Try It
    • Stop on errorRequired

    • HTTP MethodRequired

    • URLRequired

    • Query string parameters

    • Additional request headers

    • Body

    Action
    Write
    • FormRequired

    Trigger
    Instant
    Try It
  • Freshdesk triggers, actions, and search

    New Ticket

    Triggers when there is a new ticket is created in Freshdesk.

    Trigger
    Instant
    Try It
  • Freshdesk triggers, actions, and search

    New Ticket Note

    Triggers when a Note is added to a Ticket.

    Trigger
    Instant
    Try It
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About Freshdesk

Freshdesk is an online helpdesk software with multiple channel customer service to support customers across email, phone, chat, web, Twitter and more.

Related categories

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google-forms logo

About Google Forms

Google Forms is an easy way to collect data from the web with a simple UI and powerful editor. Works hand-in-hand with Google Sheets!

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