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  • GoTo Connect logoGoTo Connect logo

Freshdesk + GoTo Connect

Create Freshdesk tickets when GoTo Connect calls end

Save time and enhance your customer support by using this convenient workflow. Whenever a call ends in GoTo Connect, a ticket is immediately created in Freshdesk. This means you can promptly respond to customer queries, improve your efficiency, and ultimately boost your customer service reputation. The workflow simply ensures no call goes unanswered or unattended facilitating seamless communication.

Save time and enhance your customer support by using this convenient workflow. Whenever a call ends in GoTo Connect, a ticket is immediately created in Freshdesk. This means you can promptly respond to customer queries, improve your efficiency, and ultimately boost your customer service reputation. The workflow simply ensures no call goes unanswered or unattended facilitating seamless communication.

  1. When this happens...
    GoTo ConnectGoTo Connect
    All Direction Call Ended

    Triggers when a call is ended for the number specified for either incoming or outgoing calls.

    TriggerPolling
  2. automatically do this!
    FreshdeskFreshdesk
    Create Ticket

    Create a ticket in Freshdesk for your domain.

    ActionWrite
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Supported triggers and actions

    • Organization IdRequired

    • Phone Number or ExtensionRequired

    Trigger
    Polling
    Try It
    • Organization IdRequired

    • Phone Number or ExtensionRequired

    Trigger
    Polling
    Try It
    • Organization IdRequired

    • Phone NumberRequired

    Trigger
    Polling
    Try It
    • Organization ID

    • Owner NumberRequired

    • Contact NumberRequired

    • Message BodyRequired

    Action
    Write
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freshdesk logo

About Freshdesk

Freshdesk is an online helpdesk software with multiple channel customer service to support customers across email, phone, chat, web, Twitter and more.

Related categories

go-to-connect logo
go-to-connect logo

About GoTo Connect

GoTo Connect is a fully integrated business communications solution, with calls, meetings and messaging unified on one platform.

Related categories

Triggers & Actions