Microsoft Excel + Freshservice
Update Freshservice tickets with notes from updated Microsoft Excel rows
Keep your customer service running smoothly with this efficient workflow. When an update happens in your Microsoft Excel spreadsheets, this will trigger narratives to be added directly to a ticket in Freshservice. This not only streamlines your process, but it ensures all relevant information is captured, enhancing your customer support and productivity.
Keep your customer service running smoothly with this efficient workflow. When an update happens in your Microsoft Excel spreadsheets, this will trigger narratives to be added directly to a ticket in Freshservice. This not only streamlines your process, but it ensures all relevant information is captured, enhancing your customer support and productivity.
- When this happens...Updated Row
Triggers when a row is added or updated in a worksheet.
- automatically do this!Add Notes to a Ticket
Add Private or Public notes to a Freshservice Support Ticket.
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Plan Restrictions
Storage Source
Folder
SpreadsheetRequired
WorksheetRequired
Try ItPlan Restrictions
Storage Source
Folder
SpreadsheetRequired
Try ItPlan Restrictions
Storage Source
Folder
SpreadsheetRequired
WorksheetRequired
Plan Restrictions
Storage Source
Folder
SpreadsheetRequired
WorksheetRequired
TableRequired
Plan Restrictions
Storage Source
Folder
SpreadsheetRequired
WorksheetRequired
TableRequired
Try ItPlan Restrictions
Storage Source
Folder
SpreadsheetRequired
WorksheetRequired
Trigger Column
Try ItPlan Restrictions
Storage Source
Folder
SpreadsheetRequired
WorksheetRequired
Plan Restrictions
Storage Source
Folder
TitleRequired
Column Headers
Zap Step Id
