Microsoft Excel + Freshservice

Track new Freshservice tickets by adding rows to Microsoft Excel

Stay organized and save time with this seamless workflow. Whenever a new ticket is created in Freshservice, this workflow will immediately add a row in your designated Microsoft Excel sheet. It's an efficient way to track issues and ensures you never miss any ticket coming your way. Boost your customer service efficiency with this simple yet powerful integration.

Stay organized and save time with this seamless workflow. Whenever a new ticket is created in Freshservice, this workflow will immediately add a row in your designated Microsoft Excel sheet. It's an efficient way to track issues and ensures you never miss any ticket coming your way. Boost your customer service efficiency with this simple yet powerful integration.

  1. When this happens...
    FreshserviceFreshservice
    New Ticket

    Triggers when there is a new ticket is created in Freshservice.

    TriggerInstant
  2. automatically do this!
    Microsoft ExcelMicrosoft Excel
    Add Row

    Adds a new row to the end of a worksheet.

    ActionWrite
Start free with email
  • Free forever for core features
  • 14 day trial for premium features & apps

Supported triggers and actions

    • SubjectRequired

    • DescriptionRequired

    • Ticket StatusRequired

    • Type

    • EmailRequired

    • CC Emails

    • Category

    • Priority

    • Urgency

    • Impact

    • Department

    • Group

    • Source

    Action
    Write
    • Ticket

    • Approval TypeRequired

    • ApproverRequired

    Action
    Write
excel logo
excel logo

About Microsoft Excel

Microsoft's Excel is a spreadsheet application used by millions of users across the world. It is part of the Office ecosystem and is considered the industry standard for spreadsheets. Only files on OneDrive for Business (available with Office 365 and Sharepoint server) are supported at this time with Zapier.
Learn more

Related categories

  • Microsoft
  • Spreadsheets

Similar apps

OneDrive integrationsOneDrive integrations

OneDrive

File Management & Storage, Microsoft
Smartsheet integrationsSmartsheet integrations

Smartsheet

Spreadsheets
Quip integrationsQuip integrations

Quip

Documents
freshservice logo
freshservice logo

About Freshservice

Freshservice is an online, cloud-based IT Helpdesk which is ITIL ready.

Related categories

  • Server Monitoring