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Zapier makes it easy to integrate Eventbrite with Microsoft Dynamics 365 CRM - no code necessary. See how you can get setup in minutes.

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Eventbrite logo
Eventbrite
Eventbrite logo
Eventbrite
1. Choose trigger event
Microsoft Dynamics 365 CRM logo
Microsoft Dynamics 365 CRM
Microsoft Dynamics 365 CRM logo
Microsoft Dynamics 365 CRM
2. Choose action
Eventbrite logo
1. Select the event
Setup
Test
Eventbrite logo
Eventbrite
Choose a trigger event

Choose a trigger

A trigger is the event that starts your Zap—like a "New Event" from Eventbrite.

Add your action

An action happens after the trigger—such as "Create Account" in Microsoft Dynamics 365 CRM.

You’re connected!

Zapier seamlessly connects Eventbrite and Microsoft Dynamics 365 CRM, automating your workflow.

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Customers have created over 25 million Zaps on the platform

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The average user takes less than 6 minutes to set up a Zap

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Frequently Asked Questions about Eventbrite + Microsoft Dynamics 365 CRM integrations

New to automation with Zapier? You're not alone. Here are some answers to common questions about how Zapier works with Eventbrite and Microsoft Dynamics 365 CRM

What triggers are available when integrating Eventbrite with Microsoft Dynamics 365 CRM?

When integrating Eventbrite with Microsoft Dynamics 365 CRM, you can use triggers such as 'New Order', which is activated every time a new order is placed on your Eventbrite event. This allows you to automatically create or update records in Dynamics 365 when an attendee registers for your event.

How can I automatically add event attendees to my CRM contacts?

By setting up actions like 'Create Contact' or 'Update Contact' in Microsoft Dynamics 365 CRM, we ensure that whenever there is a new registration for your Eventbrite event, the attendee's details are directly added or updated in your CRM contacts list.

Can I track ticket sales from Eventbrite in my CRM?

Yes, you can track ticket sales by using the 'New Ticket Order' trigger from Eventbrite. This data can be mapped to fields in Microsoft Dynamics 365 CRM allowing you to keep an updated record of ticket purchases corresponding directly to contacts or leads.

Is it possible to manage event check-ins using our CRM?

Indeed, with the 'Event Check-In' trigger from Eventbrite, if integrated correctly with Microsoft Dynamics 365 CRM, you can manage and track which attendees have checked in for an event directly within your CRM records.

What types of actions can I perform within Dynamics 365 based on Eventbrite activities?

Within Microsoft Dynamics 365 CRM, actions such as creating or updating leads, orders, and accounts can be performed based on activities initiated through Eventbrite triggers like new registrations or ticket sales.

How does synchronization of data occur between Eventbrite and Microsoft Dynamics 365?

Synchronization between Eventbrite and Microsoft Dynamics 365 happens through real-time API calls where triggers from one platform execute defined actions in the other. This ensures that data such as attendee information or registration details are consistently up-to-date across both systems.

Is manual input required at any stage of the integration process?

Once set up correctly, no manual input is required during the execution of automated workflows between Eventbrite and Microsoft Dynamics 365. However, during initial configuration, mapping fields between platforms accurately will require manual setup.

Practical ways you can use Eventbrite and Microsoft Dynamics 365 CRM

Keep Eventbrite events updated in Dynamics 365.

When a new event is published in Eventbrite, Zapier creates a corresponding record in Microsoft Dynamics 365 CRM. This ensures both tools are always synchronized, reducing the need for manual updates.

IT
Create leads for new event attendees.

When a new attendee registers for an event on Eventbrite, Zapier automatically creates a new lead in Microsoft Dynamics 365 CRM. This saves time by ensuring every registered attendee is tracked as a lead in your CRM system for follow-up or marketing efforts.

Marketing & Marketing Ops
Track tickets purchased as CRM cases.

When a new order is placed in Eventbrite, Zapier creates a new case in Microsoft Dynamics 365 CRM. This helps teams oversee ticket-related inquiries or requests efficiently from within the CRM.

Project Management

Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.

triggers, actions, or triggers and actions
    • Organization
      Required
    Trigger
    Instant
    Try It
    • Organization
      Required
    • Event Status
    • Event
      Required
    Trigger
    Instant
    Try It
    • Organization
      Required
    • Event
      Required
    • Event Status
    Trigger
    Instant
    Try It
    • Event ID
      Required
    • Ticket Class Copy
    Action
    Write
    • Organization
      Required
    • Event Status
    • Event
      Required
    Trigger
    Instant
    Try It
    • Organization
      Required
    • Event Status
    • Event
      Required
    Trigger
    Instant
    Try It
    • Organization
      Required
    • Name
      Required
    • Summary
    • Event Start
      Required
    • Event End
      Required
    • Venue
    • Currency
      Required
    • Listed
    Action
    Write
    • Event ID
      Required
    • Name
      Required
    • Summary
    • Which type of ticket is this?
      Required
    • Minimum Quantity
    • Maximum Quantity
    • Delivery methods
    • Quantity sold
    • Sales start
    • Sales end
    • Hidden
    • Include fee in cost?
    • Split Fee?
    • Hide Description
    • Hide Sale Dates
    • Auto Hide
    • Order Confirmation Message
    • Create PDF Ticket?
    Action
    Write

Learn how to automate Eventbrite on the Zapier blog

Learn how to automate Microsoft Dynamics 365 CRM on the Zapier blog

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eventbrite logo
About Eventbrite
Eventbrite is an event management tool that makes it simple to create, manage, promote, and sell out your event.
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microsoft-dynamics-crm logo
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About Microsoft Dynamics 365 CRM
Microsoft Dynamics is built for any device, anywhere. Built for you. For Dynamics Version 9 and Dynamics 365.
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