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Set up your first integration
Quickly connect Discord to PagerDuty with a Zapier template.
Our most popular template
How Zapier works
Zapier makes it easy to integrate Discord with PagerDuty - no code necessary. See how you can get setup in minutes.
Choose a trigger
A trigger is the event that starts your Zap—like a "New Message Posted to Channel" from Discord.
Add your action
An action happens after the trigger—such as "Add Acknowledge Event" in PagerDuty.
You’re connected!
Zapier seamlessly connects Discord and PagerDuty, automating your workflow.
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Frequently Asked Questions about Discord + PagerDuty integrations
New to automation with Zapier? You're not alone. Here are some answers to common questions about how Zapier works with Discord and PagerDuty
How does the Discord and PagerDuty integration work?
Our integration between Discord and PagerDuty works by connecting both applications to automate alerts and updates. Triggers such as 'an incident is triggered' or 'an incident is acknowledged' in PagerDuty can automatically send messages to specified channels in Discord, allowing your team to stay informed in real-time.
What are the prerequisites for setting up an integration between Discord and PagerDuty?
To set up the integration, you need administrative access to both your Discord server and your PagerDuty account. Additionally, ensure that you have a clear understanding of what triggers you want on PagerDuty (like when an incident occurs or resolves) and what actions you want executed on Discord (such as sending a message or notification).
Can I customize the triggers from PagerDuty that send notifications to Discord?
Yes, you can customize triggers in PagerDuty based on specific conditions like when incidents are acknowledged, resolved, or escalated. You determine which events should prompt notifications in your designated Discord channels.
What actions can be performed in Discord once a trigger is activated from PagerDuty?
Once a trigger from PagerDuty is activated, actions that can be performed in Discord include sending text notifications to specific channels, tagging certain roles for alerts, or even triggering bots for further automation workflows within your server.
Is it possible to filter which incidents are sent from PagerDuty to our Discord channel?
Yes, during setup you can apply filters so only specific incidents based on severity or assigned team members are sent from PagerDuty to your chosen Discord channel. This ensures only relevant information reaches your team.
How can we stop receiving notifications for a resolved incident on our Discord channel?
By configuring triggers appropriately during setup, you can ensure that once an incident's status changes to resolved in PagerDuty, it either stops sending new messages or sends a final resolution message followed by no additional notifications.
Are there limitations on the number of integrations we can create between Discord and PagerDuty?
There are generally no hard set limitations on creating multiple integrations. However, it's important to consider managing workflows efficiently to avoid unnecessary noise within your communication channels. Each integration should ideally have clear purposes defined by its configured triggers and actions.
Practical ways you can use Discord and PagerDuty
Raise PagerDuty incidents for important support mentions on Discord.
When a user or role is mentioned in a Discord support channel, Zapier can trigger a new incident event in PagerDuty. This allows your support team to quickly address escalated concerns with the necessary urgency.
Customer Support OpsNotify Discord when incidents arise.
When a new or updated incident occurs in PagerDuty, Zapier can automatically send a notification to a designated Discord channel. This keeps your engineering team informed of critical issues in real time, improving responsiveness.
EngineeringSend a Discord DM when a new user joins PagerDuty.
Whenever a new user is created in PagerDuty, Zapier can send a direct message on Discord to notify the IT team. This streamlines onboarding communications and ensures all necessary configurations are handled efficiently.
ITSupported triggers and actions
Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.
- ChannelRequired
Try ItTriggerPolling- Channel typeRequired
- EmojiRequired
- Limitation_notice
Try ItTriggerPolling- ChannelRequired
- Ignore previously archived Posts?Required
Try ItTriggerPolling- Role Assigned to User
Triggers when a role is assigned to a user.
Try ItTriggerPolling
- New User Added
Triggers when a new user joins the Discord Server.
Try ItTriggerPolling - ChannelRequired
Try ItTriggerPolling- Channel typeRequired
- Member
Try ItTriggerPolling- UserRequired
- RoleRequired
ActionWrite