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Zapier makes it easy to integrate Discord with PagerDuty - no code necessary. See how you can get setup in minutes.

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Discord logo
Discord
Discord logo
Discord
1. Choose trigger event
PagerDuty logo
PagerDuty
PagerDuty logo
PagerDuty
2. Choose action
Discord logo
1. Select the event
Setup
Test
Discord logo
Discord
Choose a trigger event

Choose a trigger

A trigger is the event that starts your Zap—like a "New Message Posted to Channel" from Discord.

Add your action

An action happens after the trigger—such as "Add Acknowledge Event" in PagerDuty.

You’re connected!

Zapier seamlessly connects Discord and PagerDuty, automating your workflow.

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Customers have created over 25 million Zaps on the platform

6 mins

The average user takes less than 6 minutes to set up a Zap

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Frequently Asked Questions about Discord + PagerDuty integrations

New to automation with Zapier? You're not alone. Here are some answers to common questions about how Zapier works with Discord and PagerDuty

How does the Discord and PagerDuty integration work?

Our integration between Discord and PagerDuty works by connecting both applications to automate alerts and updates. Triggers such as 'an incident is triggered' or 'an incident is acknowledged' in PagerDuty can automatically send messages to specified channels in Discord, allowing your team to stay informed in real-time.

What are the prerequisites for setting up an integration between Discord and PagerDuty?

To set up the integration, you need administrative access to both your Discord server and your PagerDuty account. Additionally, ensure that you have a clear understanding of what triggers you want on PagerDuty (like when an incident occurs or resolves) and what actions you want executed on Discord (such as sending a message or notification).

Can I customize the triggers from PagerDuty that send notifications to Discord?

Yes, you can customize triggers in PagerDuty based on specific conditions like when incidents are acknowledged, resolved, or escalated. You determine which events should prompt notifications in your designated Discord channels.

What actions can be performed in Discord once a trigger is activated from PagerDuty?

Once a trigger from PagerDuty is activated, actions that can be performed in Discord include sending text notifications to specific channels, tagging certain roles for alerts, or even triggering bots for further automation workflows within your server.

Is it possible to filter which incidents are sent from PagerDuty to our Discord channel?

Yes, during setup you can apply filters so only specific incidents based on severity or assigned team members are sent from PagerDuty to your chosen Discord channel. This ensures only relevant information reaches your team.

How can we stop receiving notifications for a resolved incident on our Discord channel?

By configuring triggers appropriately during setup, you can ensure that once an incident's status changes to resolved in PagerDuty, it either stops sending new messages or sends a final resolution message followed by no additional notifications.

Are there limitations on the number of integrations we can create between Discord and PagerDuty?

There are generally no hard set limitations on creating multiple integrations. However, it's important to consider managing workflows efficiently to avoid unnecessary noise within your communication channels. Each integration should ideally have clear purposes defined by its configured triggers and actions.

Practical ways you can use Discord and PagerDuty

Raise PagerDuty incidents for important support mentions on Discord.

When a user or role is mentioned in a Discord support channel, Zapier can trigger a new incident event in PagerDuty. This allows your support team to quickly address escalated concerns with the necessary urgency.

Customer Support Ops
Notify Discord when incidents arise.

When a new or updated incident occurs in PagerDuty, Zapier can automatically send a notification to a designated Discord channel. This keeps your engineering team informed of critical issues in real time, improving responsiveness.

Engineering
Send a Discord DM when a new user joins PagerDuty.

Whenever a new user is created in PagerDuty, Zapier can send a direct message on Discord to notify the IT team. This streamlines onboarding communications and ensures all necessary configurations are handled efficiently.

IT

Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.

triggers, actions, or triggers and actions
    • Channel
      Required
    Trigger
    Polling
    Try It
    • Channel type
      Required
    • Emoji
      Required
    • Limitation_notice
    Trigger
    Polling
    Try It
    • Channel
      Required
    • Ignore previously archived Posts?
      Required
    Trigger
    Polling
    Try It
    • Channel
      Required
    Trigger
    Polling
    Try It
    • Channel type
      Required
    • Member
    Trigger
    Polling
    Try It
    • User
      Required
    • Role
      Required
    Action
    Write

Learn how to automate Discord on the Zapier blog

Learn how to automate PagerDuty on the Zapier blog

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discord logo
About Discord
Discord is an all-in-one voice and text chat for gamers.
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About PagerDuty
In an always-on world, teams trust PagerDuty to help them deliver a perfect digital experience to their customers, every time. PagerDuty is the central nervous system for a company's digital operations. PagerDuty identifies issues and opportunities in real time and brings together the right people to respond to problems faster and prevent them in the future. From digital disruptors to Fortune 500 companies, over 12,000 businesses rely on PagerDuty to help them continually improve their digital operations-so their teams can spend less time reacting to incidents and more time building for the future.
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