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Delighted + Intercom

Send Delighted surveys to customers when conversations end in Intercom

Ensure continuous improvement by gathering customer feedback seamlessly. When a conversation is closed in Intercom, this integration automatically sends an email survey via Delighted. This helps you capture valuable insights from customers about their experience, allowing your team to address issues and enhance service quality.

Ensure continuous improvement by gathering customer feedback seamlessly. When a conversation is closed in Intercom, this integration automatically sends an email survey via Delighted. This helps you capture valuable insights from customers about their experience, allowing your team to address issues and enhance service quality.

  1. When this happens...
    IntercomIntercom
    New Closed Conversation

    Triggers when you close a Conversation.

    TriggerInstant
  2. automatically do this!
    DelightedDelighted
    Send Email Survey

    Sends an Email platform survey

    ActionWrite
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Supported triggers and actions

  • Intercom triggers, actions, and search

    Lead Added Email

    Triggers when a Lead enters an email address.

    Trigger
    Instant
    Try It
    • Which Tag?

    Trigger
    Instant
    Try It
    • Message body format

    Trigger
    Instant
    Try It
  • Intercom triggers, actions, and search

    Lead Converted to User

    Triggers when a lead converts to a user.

    Trigger
    Instant
    Try It
  • Intercom triggers, actions, and search

    Contact Replied

    Triggers when a Contact replies to a Conversation in Intercom.

    Trigger
    Instant
    Try It
  • Intercom triggers, actions, and search

    New Conversation Rating

    Triggers when a conversation receives a rating.

    Trigger
    Instant
    Try It
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About Delighted

Delighted is the easiest and most beautiful way to measure customer happiness.

Related categories

intercom logo
intercom logo

About Intercom

Intercom is the Engagement OS, an open channel between customer and business that is in the product, in the moment, and on their terms. We break down silos, unifying data and systems to create an ongoing dialogue, so companies can make the most of every opportunity.

Related categories