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How Zapier works

Zapier makes it easy to integrate incident.io with Datadog - no code necessary. See how you can get setup in minutes.

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incident.io
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1. Choose trigger event
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2. Choose action
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1. Select the event
Setup
Test
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Choose a trigger event

Choose a trigger

A trigger is the event that starts your Zap—like a "New Incident" from incident.io.

Add your action

An action happens after the trigger—such as "New Metric Post" in Datadog.

You’re connected!

Zapier seamlessly connects incident.io and Datadog, automating your workflow.

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Customers have created over 25 million Zaps on the platform

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The average user takes less than 6 minutes to set up a Zap

Make work flow with AI

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Connect incident.io and Datadog to integrate crucial parts of your business

With Zapier, you can integrate everything from basic data entry to end-to-end processes. Here are some of the business-critical workflows that people automate with Zapier.

Integration categories

Automate your lead management and improve conversions

With Zapier, you can automate every part of your lead funnel and give yourself the best chance at converting leads. Automate everything from lead capture to outreach to reporting—and close more deals as a result.
An illustration representing how to automate lead management with Zapier.

Create more impactful campaigns with automation

Measuring campaign performance across platforms can get chaotic. Plus, digging up the right metrics costs you precious time and effort. With Zapier, you can create a centralized view of your performance, skillfully manage your lists, and ensure your campaigns drive ROI across the business.
An illustration representing how to measure campaign impact with Zapier.

Provide world-class support with a little help from automation

Support reps can't be productive when they have to track down crucial information for every incident or ticket. With Zapier, you can automatically send your reps the context they need to resolve tickets quickly and create a seamless customer experience.
An illustration representing how to automate customer support with Zapier.

Automate your way to actionable, up-to-date data

The days of manually exporting and importing data are over. With Zapier, you can send data where it needs to go, in the format you need it—so you can centralize your data and unlock more insights.
An illustration representing how to move and manage data with Zapier.

Resolve incidents faster with automation

Your technical support team wants to focus on tech tickets rather than admin work. With Zapier, you can automate everything from ticket creation to routing to inter-team communication—eliminating friction from incident management and increasing speed to resolution.
An illustration of a flow chart representing how to resolve tickets and incidents with Zapier.

Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.

triggers, actions, or triggers and actions
  • incident.io triggers, actions, and search
    New Incident

    Triggers when a new incident is declared.

    Trigger
    Polling
    Try It
    • Schedule
      Required
    • Start Time
      Required
    • End Time
      Required
    Action
    Search
    • Data Point Time
    • Metric Name
      Required
    • Data Point (one singular point)
      Required
    • Type
    • Host Name
    • Tags (comma separated)
    Action
    Write
    • Idempotency Key
      Required
    • Severity
      Required
    • Who should be able to see this incident?
      Required
    • Incident Type
    • Name (optional)
    • Summary (optional)
    Action
    Write
    • Schedule ID
      Required
    Action
    Search
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About incident.io
incident.io is an incident management platform, designed for your entire organisation.
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Related categories
Communication
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About Datadog
Datadog is a service for IT, Operations and Development teams who write and run applications at scale, and want to turn the massive amounts of data produced by their apps, tools and services into actionable insight.
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Related categories
Server Monitoring
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