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CallTrackingMetrics + Geckoboard

Update Geckoboard numbers from new CallTrackingMetrics calls

Looking for a way to bring your call center KPIs into a high level perspective for your company? This CallTrackingMetrics-Geckoboard integration could be the solution you're seeking. Once it's set up, every time a new call is logged on CallTrackingMetrics the corresponding metric on Geckoboard will be updated, giving you a simple, automated, and reliable bird's eye view of your business.

Looking for a way to bring your call center KPIs into a high level perspective for your company? This CallTrackingMetrics-Geckoboard integration could be the solution you're seeking. Once it's set up, every time a new call is logged on CallTrackingMetrics the corresponding metric on Geckoboard will be updated, giving you a simple, automated, and reliable bird's eye view of your business.

  1. When this happens...
    CallTrackingMetricsCallTrackingMetrics
    New Call

    Triggers when you receive a new call.

    TriggerInstant
  2. automatically do this!
    GeckoboardGeckoboard
    Add Record to Dataset

    Adds a record to a Dataset

    ActionWrite
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Supported triggers and actions

    • Widget keyRequired

    • Current valueRequired

    • Minimum valueRequired

    • Maximum valueRequired

    Action
    Write
    • Widget keyRequired

    • MessageRequired

    Action
    Write
    • Dataset IDRequired

    • Update typeRequired

    Action
    Write
    • Widget keyRequired

    • NumberRequired

    • Label

    • Comparison number

    • Comparison label

    Action
    Write
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About CallTrackingMetrics

CallTrackingMetrics is the only digital platform that uses call tracking intelligence to inform contact center automation—resulting in a more personalized customer experience. Discover which marketing campaigns are generating leads and conversions, and use that data to automate call flows and power your contact center.

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About Geckoboard

Geckoboard: TV dashboards that make key business data visible for your team

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Triggers & Actions