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Connect Apollo and Microsoft Dynamics 365 CRM to unlock the power of automation

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Zapier makes it easy to integrate Apollo with Microsoft Dynamics 365 CRM - no code necessary. See how you can get setup in minutes.

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Apollo
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Apollo
1. Choose trigger event
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Microsoft Dynamics 365 CRM
Microsoft Dynamics 365 CRM logo
Microsoft Dynamics 365 CRM
2. Choose action
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1. Select the event
Setup
Test
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Apollo
Choose a trigger event

Choose a trigger

A trigger is the event that starts your Zap—like a "Account Updated" from Apollo.

Add your action

An action happens after the trigger—such as "Create Account" in Microsoft Dynamics 365 CRM.

You’re connected!

Zapier seamlessly connects Apollo and Microsoft Dynamics 365 CRM, automating your workflow.

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Customers have created over 25 million Zaps on the platform

6 mins

The average user takes less than 6 minutes to set up a Zap

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Frequently Asked Questions about Apollo + Microsoft Dynamics 365 CRM integrations

New to automation with Zapier? You're not alone. Here are some answers to common questions about how Zapier works with Apollo and Microsoft Dynamics 365 CRM

What triggers are available when integrating Apollo with Microsoft Dynamics 365 CRM?

When integrating Apollo with Microsoft Dynamics 365 CRM, you can utilize triggers such as 'New Contact' in Apollo, which automatically creates a corresponding record in Dynamics 365. Another useful trigger is the 'Contact Updated' in Apollo, leading to an update in the existing record within Dynamics.

Can I create custom actions when setting up the integration between Apollo and Microsoft Dynamics 365 CRM?

Yes, we allow for customization of actions during the integration setup. You can define specific actions like adding details to existing contacts, updating fields based on custom criteria, or even starting workflows within Dynamics 365 based on conditions set in Apollo.

How do field mappings work between Apollo and Microsoft Dynamics 365 CRM?

Field mappings between Apollo and Microsoft Dynamics 365 CRM can be configured to ensure data consistency. You'll need to map fields manually to match data points like email addresses, phone numbers, and contact names between both platforms.

Is it possible to synchronize contact information bi-directionally between the two systems?

Absolutely, our integration supports bi-directional synchronization of contact information. Changes made in either Apollo or Dynamics 365 will be reflected in the other system using designated triggers and actions set during configuration.

What happens if there is a conflict during a sync operation?

In case of conflicts during sync operations, our system prioritizes based on pre-set rules defined at the time of integration. You can specify whether updates from Apollo or Dynamics should take precedence or if users should be notified for manual resolution.

Are there any limitations regarding data syncing that I should be aware of?

While we strive for seamless syncing capabilities, there might be limitations related to API rate limits set by Microsoft Dynamics 365. Additionally, certain custom fields may require special handling during setup.

How often are updates synced between Apollo and Microsoft Dynamics 365 CRM?

Updates are typically synced in real-time as they occur in each system. However, depending on network conditions or other factors like API limits from Dynamics 365, there could be slight delays which we actively monitor.

Practical ways you can use Apollo and Microsoft Dynamics 365 CRM

Streamlining bookkeeping processes

Establish an automation to handle repetitive financial tasks, such as data entry, invoice processing, or expense tracking, to improve efficiency and accuracy.

Business Owner
Improving task delegation and tracking

Set up a system to assign and monitor project tasks automatically, ensuring that all team members have clarity on their responsibilities and deadlines.

Project Management
Optimizing sales pipeline management

Create a process that automates the tracking and reporting of the sales pipeline, enabling the team to focus on closing deals rather than manual data entry.

Sales Ops

Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.

triggers, actions, or triggers and actions
  • Apollo triggers, actions, and search
    Account Updated

    Triggers when an existing Account is updated.

    Trigger
    Instant
    Try It
    • Name
      Required
    • Domain
    • Phone Number
    • Raw Address
    Action
    Write
    • Name
      Required
    • amount
      Required
    • Owner ID
    • Opportunity Stage Id
    • Closed Date
    Action
    Write
  • Apollo triggers, actions, and search
    Contact Updated

    Triggers when an existing Contact is updated.

    Trigger
    Instant
    Try It
    • First Name
      Required
    • Last Name
      Required
    • Organization Name
      Required
    • title
    • Email Address
      Required
    • Address
    • Website Url
    Action
    Write
    • Note
      Required
    • Contacts IDs
      Required
    • Priority
      Required
    • Type
      Required
    • Due Date
      Required
    • Assigned To
      Required
    Action
    Write

Learn how to automate Apollo on the Zapier blog

Learn how to automate Microsoft Dynamics 365 CRM on the Zapier blog

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About Apollo
Apollo is a unified engagement platform that is the foundation for your entire end-to-end sales strategy. Teams get access to a database of over 200 million contacts, as well as a host of different engagement and analytics tools.
Related categories
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About Microsoft Dynamics 365 CRM
Microsoft Dynamics is built for any device, anywhere. Built for you. For Dynamics Version 9 and Dynamics 365.
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