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  • Zendesk logoZendesk logo

Acquire + Zendesk

Create new Zendesk tickets when Acquire chats end

If you're using Acquire for real-time support with your customers, but prefer to manage a ticket queue in Zendesk, you might be having a hard time getting the full picture of your support channel. This Zapier integration helps out by creating a new ticket in Zendesk when a chat finished in Acquire.

If you're using Acquire for real-time support with your customers, but prefer to manage a ticket queue in Zendesk, you might be having a hard time getting the full picture of your support channel. This Zapier integration helps out by creating a new ticket in Zendesk when a chat finished in Acquire.

  1. When this happens...
    AcquireAcquire
    Close Case

    Triggers when a case closed.

    TriggerInstant
  2. automatically do this!
    ZendeskZendesk
    Create Ticket

    Triggers when a new ticket is added (Zendesk may take an hour to make tickets available via their API with this trigger).

    ActionWrite
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Supported triggers and actions

  • Acquire triggers, actions, and search

    Feedback Rating

    Triggers when a new Chat feedback is available.

    Trigger
    Instant
    Try It
  • Acquire triggers, actions, and search

    Create Case

    Create Case in Acquire.

    Action
    Write
  • Acquire triggers, actions, and search

    Create Company

    Create Company in Acquire.

    Action
    Write
acquire logo
acquire logo

About Acquire

Acquire is a customer communication platform. We help users bridge gaps between customers and sales and support teams to empower all involved.

Related categories

zendesk logo
zendesk logo

About Zendesk

Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.

Related categories

Triggers & Actions