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8 min read

16 examples of how to surprise and delight your customers

By Liz Melton · October 23, 2024
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Liz Melton

Like many Stanford grads, Liz ventured into tech. She found her place driving content strategy for startups like JumpCloud, BetterUp, Navattic, and Ascend. Outside of writing, she consumes too many true crime podcasts and hikes all over SoCal.

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