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App of the day

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App spotlight: JustCall

By Krystina Martinez · March 7, 2024
JustCall logo hero.

Conversations can sometimes go off the rails, no matter how prepared you are. Someone misinterprets what you're saying, or you use an emoji you thought was innocuous. It's tough to recover from miscommunication with customers, though, and it can result in costly consequences for your business.

That's where JustCall comes in. JustCall is a cloud-based phone and messaging platform that helps businesses connect easily with leads and customers.  It comes with inbound and outbound calling, SMS campaigns, analytics, and scorecards to improve every customer interaction.

Strike the right tone with JustCall

Communication isn't easy, but JustCall's AI-powered features can help your team handle conversations heading south. Use AI to evaluate and score team members or train new employees on how to keep calls on track.  

Are prospects ignoring your SMS outreach? You can analyze the tone and structure of your text messages with JustCall's built-in AI, so you can craft more engaging messages and avoid an awkward emoji situation. 

Build customer relationships: Popular JustCall workflows

What's worse than miscommunication? No communication at all. Connect JustCall with Zapier and automate your work across your favorite apps to keep the conversations going.

Whether messaging new leads, keeping prospects engaged, or returning customer calls, you can create automated workflows called Zaps to provide a stellar experience at every customer journey stage.

Get started quickly with a few of our most popular JustCall workflows: 

Send text messages in JustCall when calls in JustCall end

  • JustCall logo
  • JustCall logo
JustCall + Delay by Zapier + Filter by Zapier + 1 more
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    With this Zap, you can send a text message via JustCall automatically if a specific disposition code is selected at the end of the call. For example, this integration lets you automate text messages to those customers who didn't answer your calls.

    Send text messages via JustCall for new leads in Facebook Lead Ads

    • Facebook Lead Ads logo
    • JustCall logo
    Facebook Lead Ads + JustCall
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      Instantly connect with new leads from your Facebook Lead Ads by sending them a personalized text message using JustCall. With this workflow, whenever a new lead is captured through your Facebook Lead Ads, a text message will be sent to them via JustCall. Keep your potential customers engaged and convert them faster by initiating quick communication, all without any manual effort.

      Send messages in Slack for new missed calls in JustCall

      • JustCall logo
      • Slack logo
      JustCall + Slack
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        Never miss an important communication by using this workflow that connects JustCall and Slack seamlessly. This smart solution promptly alerts your Slack channel when a call is missed in JustCall. It ensures you stay updated in real-time, reducing response time and improving customer interactions. Stay on top of your communication game with this effortless integration.

        Send a JustCall text message from a webhook

        • Webhooks by Zapier logo
        • JustCall logo
        Webhooks by Zapier + JustCall
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          Connect with customers from your critical apps—even if you use an app that doesn't have a Zapier integration. Whenever a Zapier-generated webhook URL receives a new request, this Zap will automatically send a text message from JustCall to the specified recipient.

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          A Zap with the trigger 'When I get a new lead from Facebook,' and the action 'Notify my team in Slack'