Skip to content
  • Zapier Chatbots logoZapier Chatbots logo
  • Zendesk logoZendesk logo

Zapier Chatbots + Zendesk

Generate Zendesk tickets whenever new Zapier Chatbots conversations are completed

When a chat is completed in the Chatbots app, instantly create a new ticket in Zendesk to ensure seamless customer support. This automation helps you address customer queries promptly while reducing manual data transfer between platforms. Enhance your customer service by promptly responding to every completed chatbot conversation.

When a chat is completed in the Chatbots app, instantly create a new ticket in Zendesk to ensure seamless customer support. This automation helps you address customer queries promptly while reducing manual data transfer between platforms. Enhance your customer service by promptly responding to every completed chatbot conversation.

  1. When this happens...
    Zapier ChatbotsZapier Chatbots
    Chatbot Conversation Completed

    Triggers when a chatbot conversation is inactive for 5 minutes.

    TriggerInstant
  2. automatically do this!
    ZendeskZendesk
    Create Ticket

    Triggers when a new ticket is added (Zendesk may take an hour to make tickets available via their API with this trigger).

    ActionWrite
  • Free forever for core features
  • 14 day trial for premium features & apps

Supported triggers and actions

    • ChatbotRequired

    • Chatbot ButtonRequired

    Trigger
    Instant
    Try It
    • ChatbotRequired

    Trigger
    Instant
    Try It
    • ViewRequired

    Trigger
    Polling
    Try It
    • ChatbotRequired

    Trigger
    Instant
    Try It
    • ChatbotRequired

    • Conversation Key

    • User MessageRequired

    Action
    Write
    • TagsRequired

    Trigger
    Polling
    Try It
    • Organization

    Trigger
    Polling
    Try It
zapier-chatbots logo
zapier-chatbots logo

About Zapier Chatbots

Create custom AI chatbots and take action with built-in automation

Related categories

zendesk logo
zendesk logo

About Zendesk

Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.

Related categories