Webhooks by Zapier + Zendesk
Add OpenAI responses to Zendesk tickets with newly-caught webhooks
This Zap lets you effortlessly prep your workflow by automatically sending a prompt to OpenAI with each newly-caught webhook request. The integration will then post OpenAI's response to a specified Zendesk ticket, informing your follow-up work without any added clicks or keystrokes.
This Zap lets you effortlessly prep your workflow by automatically sending a prompt to OpenAI with each newly-caught webhook request. The integration will then post OpenAI's response to a specified Zendesk ticket, informing your follow-up work without any added clicks or keystrokes.
- When this happens...
TriggerPollingZapier checks for new data every 15 min on the Free plan - automatically do this...ActionWriteCreate a new record or update an existing record in your app.
- then do this!
Add Comment to TicketAdd a Comment to an existing Ticket.
ActionWriteCreate a new record or update an existing record in your app.
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New Group
Triggers when a new group is created.
Try ItTriggerThis is the start of your ZapPollingZapier checks for new data every 15 min on the Free planTicket (Required for non-admins)
Try ItTriggerThis is the start of your ZapPollingZapier checks for new data every 15 min on the Free planNew User
Triggers when a new user is created.
Try ItTriggerThis is the start of your ZapPollingZapier checks for new data every 15 min on the Free planUserRequired
user_delete_copy
Permanent Deletion
user_delete_test_copy
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.TicketRequired
TagsRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.TicketRequired
CommentRequired
Should the comment be public?
FileRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.TicketRequired
TagsRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.TicketRequired
Subject
Assignee
Group
New status
New Comment to add to the Ticket
New Comment format
Should the new Comment be public?
Tags
Additional Tags
Remove Tags
Type
Priority
Submitter
Brand
External ID
Requester
Sharing Agreements
Ticket form
Collaborators
Collaborator Emails
Email CC
Attachment
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.NameRequired
Email
Details
Notes
Phone
Tags
Role
Organization
External Id
Verified
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.QueryRequired
ActionThis is an event a Zap performs.SearchFind existing data in your appQueryRequired
ActionThis is an event a Zap performs.SearchFind existing data in your appQueryRequired
ActionThis is an event a Zap performs.SearchFind existing data in your appInfo
Type
SubjectRequired
Assignee
Collaborators
Collaborator Emails
Group
Requester Name
Requester Email
First Comment/Description format
First Comment/DescriptionRequired
Should the first Comment be public?
Tags
Status
Priority
Submitter
Ticket form
Sharing Agreements
Brand
External ID
Email CC
Attachment
ActionThis is an event a Zap performs.Search or writeFind existing data in your app, or create a new record if no data is foundQueryRequired
NameRequired
Email
Details
Notes
Phone
Tags
Role
Organization
External Id
Verified
ActionThis is an event a Zap performs.Search or writeFind existing data in your app, or create a new record if no data is found
New Organization
Triggers when a new organization is created.
Try ItTriggerThis is the start of your ZapPollingZapier checks for new data every 15 min on the Free planNew View
Triggers when a new view is created.
Try ItTriggerThis is the start of your ZapPollingZapier checks for new data every 15 min on the Free planNameRequired
Details
Notes
Tags
Domain Names
External Id
Group Id
Shared Tickets
Shared Comments
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.SubjectRequired
Assignee
Collaborators
Collaborator Emails
Group
Requester Name
Requester Email
First Comment/Description format
First Comment/DescriptionRequired
Should the first Comment be public?
Tags
Status
Type
Priority
Submitter
Ticket form
Sharing Agreements
Brand
External ID
Email CC
Attachment
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.TicketRequired
Comment body
Comment format
Should the Comment be public?
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.OrganizationRequired
Name
Details
Notes
Tags
Domain Names
External Id
Shared Tickets
Shared Comments
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.UserRequired
Name
Email
Details
Notes
Phone
Tags
Role
Organization
External Id
Verified
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Stop on errorRequired
HTTP MethodRequired
URLRequired
Query string parameters
Additional request headers
Body
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Info
Type
ActionThis is an event a Zap performs.SearchFind existing data in your appTicket IdRequired
ActionThis is an event a Zap performs.SearchFind existing data in your appQueryRequired
ActionThis is an event a Zap performs.SearchFind existing data in your appQueryRequired
NameRequired
Details
Notes
Tags
Domain Names
External Id
Group Id
Shared Tickets
Shared Comments
ActionThis is an event a Zap performs.Search or writeFind existing data in your app, or create a new record if no data is found
About Webhooks by Zapier
Webhooks simply POST data (or JSON) to a specific URL every time we see something new. Webhooks can also accept data (or JSON) to kick off a workflow in Zapier.
Related categories
About Zendesk
Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.
Related categories
Related Zap Templates
- Create Zendesk tickets from new Typeform entries
- Create Zendesk tickets from new Google Forms responses
- Create a new Zendesk ticket automatically every week
- Create Zendesk tickets from new HubSpot form submissions
- Create a Zendesk ticket from a Wufoo form entry
- Send Slack notifications for new Zendesk tickets
- Create Zendesk tickets from new Slack channel messages
- Add new Zendesk tickets to Asana as tasks
- Create Zendesk tickets from new Gravity Forms submissions
- Create Zendesk tickets from new Google My Business reviews
- Create monthly Zendesk tickets
- Turn webhooks into Zendesk tickets
- Add tickets on Zendesk for new submissions to a Webflow form
- Add new Zendesk users to a Mailchimp list
- Create new Zendesk tickets from Unbounce form submissions
- Post new Zendesk tickets to Slack messages
- Create Zendesk ticket from new Paperform submissions
- Generate tickets in Zendesk from newly-paid orders in Shopify
- Send Trustpilot review invitations to contacts from Zendesk tickets
- Create Zendesk tickets from new Airtable forms
- Add new Zendesk tickets to Google Sheets rows and update them automatically
- Create Zendesk tickets from new messages posted to channels in Slack
- Add users to Zendesk from new Facebook Lead Ad leads
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- Create items in Notion for every new ticket in Zendesk view
- Create Zendesk tickets from emails parsed by mailparser.io
- Create new Zendesk tickets for SatisMeter NPS detractors with a score of 6 and under
- Create items in Monday from new ZenDesk tickets
- Create leads in Salesforce from new Zendesk tickets
- Create Zendesk ticket from new Jotform submission
- Create new Jira Service Management requests from new Zendesk tickets
- Create Zendesk tickets for new Hotjar feedback responses
- Create Zendesk tickets from new Duda form submissions
- Send Formsite form submissions to Zendesk tickets
- Create Zendesk tickets for new Salesforce records
- Add tickets to Zendesk from new Pipefy cards
- Upload new Zendesk tickets to Notion databases
- Create tickets in Zendesk from new tasks in Asana
- Create Zendesk tickets for new Unbounce form submissions
- Create new Zendesk tickets when blocks are activated in Landbot
- Increase Databox counters for new tickets in Zendesk
- Create Zendesk ticket comments from new Typeform entries
- Add new Shopify customers to Zendesk as users
- Add new Zoho Forms submissions to Zendesk as tickets
- Create new projects in Harvest from new Zendesk tickets
- Relay WhatsApp messages via TimelinesAI with new tickets in Zendesk
- Create Birdview PSA activity from Zendesk ticket
- Create comments on new non-English Zendesk tickets with their translations
- Create new Zendesk tickets from parsed emails by Zapier
- Create new Zendesk tickets when LiveChat chats end
- Update HubSpot contacts when new Zendesk tickets are created
- Create Zendesk tickets from new Squarespace form responses
- Update Zendesk tickets with OpenAI responses to new recent tickets in Zendesk
- Verify the email addresses of Zendesk users with NeverBounce
- Create Zendesk tickets from Ninja Forms form submissions
- Add new Zendesk tickets to a HubSpot contact list
- Add enriched Zendesk ticket information to a Google sheet using ChatGPT to categorize a conversation
- Create Zendesk tickets for new Twilio sms messages
- Send offline conversions in Google Ads for new tickets in view in Zendesk
- Create Zendesk tickets from new missed incoming calls in Channels
- Create Zendesk tickets from new Microsoft Excel rows in a table
- Create Notion database items from new Zendesk tickets
- Update Zendesk tickets when new Better Stack incidents are created or updated
- Add new Zendesk users to ActiveCampaign lists
- Create Zendesk tickets from new Landbot activated blocks
- Create new HubSpot tickets when new tickets arrive in Zendesk
- Monitor new Zendesk tickets and send private Slack channel messages
- Create new Azure DevOps work items for every new ticket in Zendesk
- Send Slack direct messages for new Zendesk tickets
- Create Zendesk tickets for new Stripe disputes with this workflow
- Add new Zendesk users to a SendPulse list
- Update Zendesk tickets when new SurveyMonkey responses with answers are received
- Create Google Sheets rows for new Zendesk organizations
- Share Zendesk tickets via Quip messages
- Create new Wrike tasks from Zendesk tickets
- Create Asana tasks from new Zendesk tickets
- Find groups and create Zendesk tickets in them when new Typeform entries are created
- Find organizations and create Zendesk users in them when new Shopify customers are created
- Create tickets in Zendesk for new form responses in Forms for Slack
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- Send channel messages in Slack for updated tickets in Zendesk
- Add comments to Zendesk tickets from new Typeform entries
- Create Zendesk tickets from new SurveyMonkey responses
- Create a new Zendesk ticket from a Cognito Forms entry
- Create tasks in Asana for every new ticket in view in Zendesk
- Create Zendesk tickets from new invitees created in Calendly
- Create Zendesk tickets for new Stripe disputes to streamline support management
- Update rows in Smartsheet and add comments to tickets in Zendesk
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- Add new Shift4Shop customers as Zendesk users
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- Process new mailboxes in Email Parser by Zapier and update users in Zendesk
- Create Zendesk tickets from new or updated rows in Google Sheets
- Send Gmail emails for new Zendesk tickets
- Create Zendesk users for new Shopify customers
- Add comments to Zendesk tickets from new Slack reactions
- Update Zendesk users when Salesforce records have updated fields
- Create tasks in ClickUp for new tickets in Zendesk
- Create new Zendesk tickets from Product Fruits feedback received
- Create new Zendesk tickets when Google Calendar events start
Related Zap Templates
- Create Zendesk tickets from new Typeform entries
- Create Zendesk tickets from new HubSpot form submissions
- Create Zendesk tickets from new Slack channel messages
- Create Zendesk tickets from new Google My Business reviews
- Add tickets on Zendesk for new submissions to a Webflow form
- Post new Zendesk tickets to Slack messages
- Send Trustpilot review invitations to contacts from Zendesk tickets
- Create Zendesk tickets from new messages posted to channels in Slack
- Create items in Notion for every new ticket in Zendesk view
- Create items in Monday from new ZenDesk tickets
- Create new Jira Service Management requests from new Zendesk tickets
- Send Formsite form submissions to Zendesk tickets
- Upload new Zendesk tickets to Notion databases
- Create new Zendesk tickets when blocks are activated in Landbot
- Add new Shopify customers to Zendesk as users
- Relay WhatsApp messages via TimelinesAI with new tickets in Zendesk
- Create new Zendesk tickets from parsed emails by Zapier
- Create Zendesk tickets from new Squarespace form responses
- Create Zendesk tickets from Ninja Forms form submissions
- Create Zendesk tickets for new Twilio sms messages
- Create Zendesk tickets from new Microsoft Excel rows in a table
- Add new Zendesk users to ActiveCampaign lists
- Monitor new Zendesk tickets and send private Slack channel messages
- Create Zendesk tickets for new Stripe disputes with this workflow
- Create Google Sheets rows for new Zendesk organizations
- Create Asana tasks from new Zendesk tickets
- Create tickets in Zendesk for new form responses in Forms for Slack
- Add comments to Zendesk tickets from new Typeform entries
- Create tasks in Asana for every new ticket in view in Zendesk
- Update rows in Smartsheet and add comments to tickets in Zendesk
- Create Zendesk tickets from new unblock requests in DNSFilter
- Send Gmail emails for new Zendesk tickets
- Update Zendesk users when Salesforce records have updated fields
- Create new Zendesk tickets when Google Calendar events start
- Create Zendesk tickets from new Google Forms responses
- Create a Zendesk ticket from a Wufoo form entry
- Add new Zendesk tickets to Asana as tasks
- Create monthly Zendesk tickets
- Add new Zendesk users to a Mailchimp list
- Create Zendesk ticket from new Paperform submissions
- Create Zendesk tickets from new Airtable forms
- Add users to Zendesk from new Facebook Lead Ad leads
- Create Zendesk tickets from emails parsed by mailparser.io
- Create leads in Salesforce from new Zendesk tickets
- Create Zendesk tickets for new Hotjar feedback responses
- Create Zendesk tickets for new Salesforce records
- Create tickets in Zendesk from new tasks in Asana
- Increase Databox counters for new tickets in Zendesk
- Add new Zoho Forms submissions to Zendesk as tickets
- Create Birdview PSA activity from Zendesk ticket
- Create new Zendesk tickets when LiveChat chats end
- Update Zendesk tickets with OpenAI responses to new recent tickets in Zendesk
- Add new Zendesk tickets to a HubSpot contact list
- Send offline conversions in Google Ads for new tickets in view in Zendesk
- Create Notion database items from new Zendesk tickets
- Create Zendesk tickets from new Landbot activated blocks
- Create new Azure DevOps work items for every new ticket in Zendesk
- Add new Zendesk users to a SendPulse list
- Share Zendesk tickets via Quip messages
- Find groups and create Zendesk tickets in them when new Typeform entries are created
- Send SMS from MessageBird for new Zendesk tickets
- Create Zendesk tickets from new SurveyMonkey responses
- Create Zendesk tickets from new invitees created in Calendly
- Notify Microsoft Teams with chat messages for new Zendesk tickets
- Process new mailboxes in Email Parser by Zapier and update users in Zendesk
- Create Zendesk users for new Shopify customers
- Create tasks in ClickUp for new tickets in Zendesk
- Create a new Zendesk ticket automatically every week
- Send Slack notifications for new Zendesk tickets
- Create Zendesk tickets from new Gravity Forms submissions
- Turn webhooks into Zendesk tickets
- Create new Zendesk tickets from Unbounce form submissions
- Generate tickets in Zendesk from newly-paid orders in Shopify
- Add new Zendesk tickets to Google Sheets rows and update them automatically
- Create Zendesk tickets from new Airtable records
- Create new Zendesk tickets for SatisMeter NPS detractors with a score of 6 and under
- Create Zendesk ticket from new Jotform submission
- Create Zendesk tickets from new Duda form submissions
- Add tickets to Zendesk from new Pipefy cards
- Create Zendesk tickets for new Unbounce form submissions
- Create Zendesk ticket comments from new Typeform entries
- Create new projects in Harvest from new Zendesk tickets
- Create comments on new non-English Zendesk tickets with their translations
- Update HubSpot contacts when new Zendesk tickets are created
- Verify the email addresses of Zendesk users with NeverBounce
- Add enriched Zendesk ticket information to a Google sheet using ChatGPT to categorize a conversation
- Create Zendesk tickets from new missed incoming calls in Channels
- Update Zendesk tickets when new Better Stack incidents are created or updated
- Create new HubSpot tickets when new tickets arrive in Zendesk
- Send Slack direct messages for new Zendesk tickets
- Update Zendesk tickets when new SurveyMonkey responses with answers are received
- Create new Wrike tasks from Zendesk tickets
- Find organizations and create Zendesk users in them when new Shopify customers are created
- Send channel messages in Slack for updated tickets in Zendesk
- Create a new Zendesk ticket from a Cognito Forms entry
- Create Zendesk tickets for new Stripe disputes to streamline support management
- Add new Shift4Shop customers as Zendesk users
- Create Zendesk tickets from new or updated rows in Google Sheets
- Add comments to Zendesk tickets from new Slack reactions
- Create new Zendesk tickets from Product Fruits feedback received