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Webflow + Zendesk

Update Zendesk tickets with comments when Webflow orders are updated

Keep your support team informed when orders are updated in Webflow with this efficient automation. When an order is updated in Webflow, this workflow will add a comment to the corresponding ticket in Zendesk, ensuring that your customer support team has the latest information on-hand. Stay on top of order updates and streamline communication between your Webflow store and Zendesk support tickets.

Keep your support team informed when orders are updated in Webflow with this efficient automation. When an order is updated in Webflow, this workflow will add a comment to the corresponding ticket in Zendesk, ensuring that your customer support team has the latest information on-hand. Stay on top of order updates and streamline communication between your Webflow store and Zendesk support tickets.

When this happens...
Updated Order
Triggers when an order is updated.
TriggerInstant
automatically do this!
Add Comment to Ticket
Add a Comment to an existing Ticket.
ActionWrite

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Supported triggers and actions

- Help Text
- SiteRequired
- FormRequired
Trigger
Instant
Try It
- SiteRequired
Trigger
Instant
Try It
- SiteRequired
Trigger
Instant
Try It
- SiteRequired
- CollectionRequired
- Is Draft
Action
Write
- SiteRequired
- CollectionRequired
- Is Draft
- ItemRequired
Action
Write
- SiteRequired
- OrderRequired
- Comment
- Shipping Provider
- Shipping Tracking
Action
Write
- SiteRequired
- CollectionRequired
- Help Text
- Name
- Slug
Action
Search
New Group
Triggers when a new group is created.
Trigger
Polling
Try It
- ViewRequired
Trigger
Polling
Try It
- Tags
Trigger
Instant
Try It
- Ticket (Required for non-admins)
Trigger
Polling
Try It
New User
Triggers when a new user is created.
Trigger
Polling
Try It
- UserRequired
- user_delete_copy
- Permanent Deletion
- user_delete_test_copy
Action
Write
- TicketRequired
- TagsRequired
Action
Write
- TicketRequired
- CommentRequired
- Should the comment be public?
- FileRequired
Action
Write
- TicketRequired
- TagsRequired
Action
Write
- TicketRequired
- Subject
- Assignee
- Group
- New status
- New Comment to add to the Ticket
- New Comment format
- Should the new Comment be public?
- Tags
- Additional Tags
- Remove Tags
- Type
- Priority
- Submitter
- Brand
- External ID
- Requester
- Sharing Agreements
- Ticket form
- Collaborators
- Collaborator Emails
- Email CC
- Attachment
Action
Write
- NameRequired
- Email
- Details
- Notes
- Phone
- Tags
- Role
- Organization
- External Id
- Verified
Action
Write
- QueryRequired
Action
Search
- QueryRequired
Action
Search
- QueryRequired
Action
Search
- Info
- Type
- SubjectRequired
- Assignee
- Collaborators
- Collaborator Emails
- Group
- Requester Name
- Requester Email
- First Comment/Description format
- First Comment/DescriptionRequired
- Should the first Comment be public?
- Tags
- Status
- Priority
- Submitter
- Ticket form
- Sharing Agreements
- Brand
- External ID
- Email CC
- Attachment
Action
Search or write
- QueryRequired
- NameRequired
- Email
- Details
- Notes
- Phone
- Tags
- Role
- Organization
- External Id
- Verified
Action
Search or write

- SiteRequired
Trigger
Instant
Try It
- SiteRequired
Trigger
Polling
Try It
- SiteRequired
- CollectionRequired
- Is Draft
Action
Write
- SiteRequired
- OrderRequired
- Send Order Fulfilled EmailRequired
Action
Write
- SiteRequired
- CollectionRequired
- Is Draft
- Archived
- ItemRequired
Action
Write
- Stop on errorRequired
- HTTP MethodRequired
- URLRequired
- Query string parameters
- Additional request headers
- Body
Action
Write
- SiteRequired
- CollectionRequired
- Help Text
- Name
- Slug
Action
Search
- TagsRequired
Trigger
Polling
Try It
- Organization
Trigger
Polling
Try It
New Organization
Triggers when a new organization is created.
Trigger
Polling
Try It
- Organization
Trigger
Polling
Try It
New View
Triggers when a new view is created.
Trigger
Polling
Try It
- NameRequired
- Details
- Notes
- Tags
- Domain Names
- External Id
- Group Id
- Shared Tickets
- Shared Comments
Action
Write
- SubjectRequired
- Assignee
- Collaborators
- Collaborator Emails
- Group
- Requester Name
- Requester Email
- First Comment/Description format
- First Comment/DescriptionRequired
- Should the first Comment be public?
- Tags
- Status
- Type
- Priority
- Submitter
- Ticket form
- Sharing Agreements
- Brand
- External ID
- Email CC
- Attachment
Action
Write
- TicketRequired
- Comment body
- Comment format
- Should the Comment be public?
Action
Write
- OrganizationRequired
- Name
- Details
- Notes
- Tags
- Domain Names
- External Id
- Shared Tickets
- Shared Comments
Action
Write
- UserRequired
- Name
- Email
- Details
- Notes
- Phone
- Tags
- Role
- Organization
- External Id
- Verified
Action
Write
- Stop on errorRequired
- HTTP MethodRequired
- URLRequired
- Query string parameters
- Additional request headers
- Body
Action
Write
- Info
- Type
Action
Search
- Ticket IdRequired
Action
Search
- QueryRequired
Action
Search
- QueryRequired
- NameRequired
- Details
- Notes
- Tags
- Domain Names
- External Id
- Group Id
- Shared Tickets
- Shared Comments
Action
Search or write

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Design and build professional websites with a CMS from scratch online with Webflow.

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Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.

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