Twilio + Zendesk
Send sms notifications with Twilio for new actions on Zendesk tickets
Enjoy immediate updates regarding your Zendesk tickets with this efficient workflow. As soon as there's new activity on your tickets, a text message is sent through Twilio. It's an ideal solution for staying informed about ticket changes, reducing the time spent checking for updates manually and enabling you to respond quickly to customer queries and concerns.
Enjoy immediate updates regarding your Zendesk tickets with this efficient workflow. As soon as there's new activity on your tickets, a text message is sent through Twilio. It's an ideal solution for staying informed about ticket changes, reducing the time spent checking for updates manually and enabling you to respond quickly to customer queries and concerns.
- When this happens...New Action on Ticket
Triggers when there is activity (an audit) on a specific ticket. Non-admins can only watch one ticket per Zap.
- automatically do this!Send SMS
Send a SMS to a number or numbers.
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