Twilio + Zendesk
Create Zendesk tickets for new Twilio transcriptions
Effortlessly manage your customer support by instantly creating Zendesk tickets from new Twilio transcriptions. With this workflow, every time a transcription is generated in Twilio, a corresponding ticket will be created in Zendesk, helping you streamline support and ensure all issues are addressed promptly and efficiently. Stay organized and enhance your customer service experience with this seamless automation.
Effortlessly manage your customer support by instantly creating Zendesk tickets from new Twilio transcriptions. With this workflow, every time a transcription is generated in Twilio, a corresponding ticket will be created in Zendesk, helping you streamline support and ensure all issues are addressed promptly and efficiently. Stay organized and enhance your customer service experience with this seamless automation.
- When this happens...New Transcription
Triggers when a new transcription is available on your account.
- automatically do this!Create Ticket
Triggers when a new ticket is added (Zendesk may take an hour to make tickets available via their API with this trigger).
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New Phone Number
Triggers when you add a new phone number.
Try ItNew Recording
Triggers when a new recording is available on your account.
Try ItNew Transcription
Triggers when a new transcription is available on your account.
Try ItFrom NumberRequired
To NumberRequired
MessageRequired
Voice
Language
Send Digits
