Twilio + Zendesk
Add new Twilio transcriptions as comments to Zendesk tickets
Easily keep track of new transcriptions from Twilio by adding them as comments to Zendesk tickets with this seamless workflow. When a new transcription is created in Twilio, it will trigger an automatic process to add a comment to the corresponding ticket in Zendesk. This way, you'll be able to efficiently manage and consolidate your communication data for support tickets, ensuring better customer experiences.
Easily keep track of new transcriptions from Twilio by adding them as comments to Zendesk tickets with this seamless workflow. When a new transcription is created in Twilio, it will trigger an automatic process to add a comment to the corresponding ticket in Zendesk. This way, you'll be able to efficiently manage and consolidate your communication data for support tickets, ensuring better customer experiences.
- When this happens...New Transcription
Triggers when a new transcription is available on your account.
- automatically do this!Add Comment to Ticket
Add a Comment to an existing Ticket.
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- 14 day trial for premium features & apps
New Phone Number
Triggers when you add a new phone number.
Try ItNew Recording
Triggers when a new recording is available on your account.
Try ItNew Transcription
Triggers when a new transcription is available on your account.
Try ItFrom NumberRequired
To NumberRequired
MessageRequired
Voice
Language
Send Digits
