Twilio + Zendesk
Create Zendesk ticket comments for new Twilio recordings
Effortlessly manage and document customer interactions with this Twilio and Zendesk integration. When a new recording is created in Twilio, a comment will be added to the corresponding ticket in Zendesk, ensuring all essential information is captured and readily available for your support team. Save time and improve customer service by streamlining your communication process with this efficient workflow.
Effortlessly manage and document customer interactions with this Twilio and Zendesk integration. When a new recording is created in Twilio, a comment will be added to the corresponding ticket in Zendesk, ensuring all essential information is captured and readily available for your support team. Save time and improve customer service by streamlining your communication process with this efficient workflow.
- When this happens...New Recording
Triggers when a new recording is available on your account.
- automatically do this!Add Comment to Ticket
Add a Comment to an existing Ticket.
- Free forever for core features
- 14 day trial for premium features & apps
New Phone Number
Triggers when you add a new phone number.
Try ItNew Recording
Triggers when a new recording is available on your account.
Try ItNew Transcription
Triggers when a new transcription is available on your account.
Try ItFrom NumberRequired
To NumberRequired
MessageRequired
Voice
Language
Send Digits
