Create Zendesk ticket comments from new Twilio calls
Effortlessly connect your Twilio calls with your Zendesk support tickets using this handy workflow. Whenever a new call comes in on Twilio, a comment will be added to a Zendesk ticket, ensuring your support team stays notified and engaged in solving customer issues. Enhance your customer service experience with seamless communication and speedy response times.
Effortlessly connect your Twilio calls with your Zendesk support tickets using this handy workflow. Whenever a new call comes in on Twilio, a comment will be added to a Zendesk ticket, ensuring your support team stays notified and engaged in solving customer issues. Enhance your customer service experience with seamless communication and speedy response times.
- When this happens...New Call
Triggers when a call is finished on your Twilio number.
- automatically do this!Add Comment to Ticket
Add a Comment to an existing Ticket.
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New Phone Number
Triggers when you add a new phone number.
Try ItNew Recording
Triggers when a new recording is available on your account.
Try ItNew Transcription
Triggers when a new transcription is available on your account.
Try ItFrom NumberRequired
To NumberRequired
MessageRequired
Voice
Language
Send Digits