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Set up your first integration
Quickly connect tawk.to to Telegram with a Zapier template.
Our most popular template
How Zapier works
Zapier makes it easy to integrate tawk.to with Telegram - no code necessary. See how you can get setup in minutes.
Choose a trigger
A trigger is the event that starts your Zap—like a "Chat Ended" from tawk.to.
Add your action
An action happens after the trigger—such as "Send Message" in Telegram.
You’re connected!
Zapier seamlessly connects tawk.to and Telegram, automating your workflow.
Supported triggers and actions
Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.
- PropertyRequired
Try ItTriggerInstant- PropertyRequired
Try ItTriggerInstant- Chat ID
Try ItTriggerInstant- Chat ID
- PhotoRequired
- Caption
- Text Format
- Send Silently
- Protect Content
ActionWrite
- PropertyRequired
Try ItTriggerInstant- PropertyRequired
Try ItTriggerInstant- Chat ID
- Text Format
- Message TextRequired
ActionWrite- Chat ID
- Poll Question TextRequired
- Should the poll be anonymous?Required
- Poll TypeRequired
- How long should the poll be open?
- Send Closed Poll?
- Send Silently
- Protect Content
ActionWrite
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Practical ways you can use tawk.to and Telegram
Deliver chat notifications to support team
When a new chat starts on tawk.to, Zapier instantly notifies the customer support team in Telegram, ensuring quick responses and improved service efficiency.
Customer Support Ops
Share website live chats with team
When a chat session ends on tawk.to, Zapier sends the transcript to a Telegram group. This keeps engineers updated on user inquiries, streamlining communication and prioritizing improvements.
Engineering
Notify admins about new chat tickets
When a new ticket is created in tawk.to, Zapier sends a message to a Telegram admin group, ensuring IT gets immediately notified and can act promptly.
ITLearn how to automate Telegram on the Zapier blog
Frequently Asked Questions about tawk.to + Telegram integrations
New to automation with Zapier? You're not alone. Here are some answers to common questions about how Zapier works with tawk.to and Telegram
How do I integrate tawk.to with Telegram using your platform?
To integrate tawk.to with Telegram, you can use our platform to automate triggers and actions between the two apps. Start by selecting tawk.to as the trigger app and choose a specific event, like 'New Chat Started.' Then, select Telegram as the action app and configure an action such as 'Send Message.' This setup will allow automatic sending of messages on Telegram whenever a new chat begins on tawk.to.
What specific triggers can I use from tawk.to in the integration?
In the integration setup, you can use specific triggers from tawk.to such as 'New Chat Started,' 'Chat Ended,' or 'New Message.' Each trigger provides a way to initiate actions in Telegram based on activity in your tawk.to account.
Can I customize the message that is sent to Telegram when a trigger from tawk.to occurs?
Yes, you can customize the message content sent to Telegram when a specific tawk.to trigger occurs. During setup, you'll have options to personalize your message using data fields from the triggered event like chat details or timestamps.
Is it possible to send images or files through Telegram when integrating with tawk.to?
Currently, our integration primarily supports sending text messages via Telegram. Depending on updates and expansions of service functionalities, support for sending images or files might be considered in future updates.
How do I handle errors in triggers or actions when linking tawk.to and Telegram?
If there's an error in executing triggers or actions between tawk.to and Telegram, our system logs will highlight these issues. You can review these logs to identify the cause of errors and adjust trigger configurations accordingly. Our support team is also available for assistance.
What are common use cases for integrating tawk.to with Telegram through your service?
Common use cases include sending instant notifications to Telegram when a visitor starts a new chat on tawk.to, or forwarding important messages directly to your team’s Telegram group for prompt responses.
Do I need coding skills to set up an integration between tawk.to and Telegram?
No coding skills are required. Our platform offers user-friendly interfaces that guide you through setting up integrations using simple prompts for selecting triggers and corresponding actions between both services.
