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SurveyMonkey + Zendesk

Send SurveyMonkey surveys for new Zendesk tickets

Improve your customer service response with this efficient workflow. When a recent ticket is created in Zendesk, a survey is sent through SurveyMonkey, providing a quick and effective way to gather valuable customer feedback. This automation makes it easy to stay on top of your customer service experience and address concerns promptly.

Improve your customer service response with this efficient workflow. When a recent ticket is created in Zendesk, a survey is sent through SurveyMonkey, providing a quick and effective way to gather valuable customer feedback. This automation makes it easy to stay on top of your customer service experience and address concerns promptly.

  1. When this happens...
    ZendeskZendesk
    New Ticket in View

    Triggers when a new ticket is added to a view.

    TriggerPolling
  2. automatically do this!
    SurveyMonkeySurveyMonkey
    Send Survey

    Send a survey invitation to one or more contacts and/or emails.

    ActionWrite
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Supported triggers and actions

    • ViewRequired

    Trigger
    Polling
    Try It
    • Tags

    Trigger
    Instant
    Try It
    • Ticket (Required for non-admins)

    Trigger
    Polling
    Try It
    • TagsRequired

    Trigger
    Polling
    Try It
    • Organization

    Trigger
    Polling
    Try It
    • Organization

    Trigger
    Polling
    Try It
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surveymonkey logo

About SurveyMonkey

SurveyMonkey is the easiest way to create surveys and get answers. SurveyMonkey lets you whip up a survey quickly and get targeted answers from the audience you want to ask.

Related categories

zendesk logo
zendesk logo

About Zendesk

Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.

Related categories