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SugarCRM
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SugarCRM
1. Choose trigger event
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Webhooks by Zapier
2. Choose action
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1. Select the event
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Choose a trigger event

Choose a trigger

A trigger is the event that starts your Zap—like a "New Record" from SugarCRM.

Add your action

An action happens after the trigger—such as "Custom Request" in Webhooks by Zapier.

You’re connected!

Zapier seamlessly connects SugarCRM and Webhooks by Zapier, automating your workflow.

Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.

triggers, actions, or triggers and actions
    • Module
      Required
    Trigger
    Polling
    Try It
    • Module
      Required
    Action
    Write
    • Module
      Required
    • Search Field #1
      Required
    • Value for Search Field #1
      Required
    • Search Field #2
    • Value for Search Field #2
    Action
    Search
  • Webhooks by Zapier triggers, actions, and search
    Catch Raw Hook

    Triggers when a POST, PUT, or GET request is made to a Zapier URL. Gives the request body unparsed (max 2 MB) and also includes headers.

    Trigger
    Instant
    Try It
    • Module
      Required
    Trigger
    Polling
    Try It
    • Module
      Required
    Action
    Write
    • Module
      Required
    • Search Field #1
      Required
    • Value for Search Field #1
      Required
    • Search Field #2
    • Value for Search Field #2
    Action
    Search or write
    • Pick off a Child Key
    Trigger
    Instant
    Try It

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25m

Customers have created over 25 million Zaps on the platform

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Practical ways you can use SugarCRM and Webhooks by Zapier

Log issue trackers to CRM modules

Catch technical issue posts from a webhook and create a record in SugarCRM to track and resolve recurring issues efficiently. This adds traceability and integrates technical data with existing business tools.

Engineering
Trigger updates in CRM via webhook

When a specified webhook is called, Zapier updates a specific record in SugarCRM. This ensures IT workflows involving customer records sync seamlessly across tools.

IT
Send lead details to CRM via webhook

Use Webhooks by Zapier to catch new lead data from your tools, and automatically create a new lead record in SugarCRM. This keeps your CRM updated in real-time without manual data entry.

Marketing & Marketing Ops

Learn how to automate SugarCRM on the Zapier blog

Learn how to automate Webhooks by Zapier on the Zapier blog

Make work flow with AI

Level up your SugarCRM to Webhooks by Zapier integration with AI. Extract, summarize, and transform your integration data with leading AI models like OpenAI, Anthropic, and more.
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About SugarCRM
SugarCRM is an online CRM platform that helps you manage your sales, marketing, and customer support better.
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About Webhooks by Zapier
Webhooks simply POST data (or JSON) to a specific URL every time we see something new. Webhooks can also accept data (or JSON) to kick off a workflow in Zapier.
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