Spark Chart + Zendesk
Create Zendesk tickets from new Spark Chart survey responses
After someone completes a survey in Spark Chart, it can be helpful to send a follow up message. With this integration activated, a new ticket will be created in Zendesk with the respondent's details along with their responses to the Spark Chart survey. That way, you can follow up directly from your customer service platform for easy communication management and tracking.
After someone completes a survey in Spark Chart, it can be helpful to send a follow up message. With this integration activated, a new ticket will be created in Zendesk with the respondent's details along with their responses to the Spark Chart survey. That way, you can follow up directly from your customer service platform for easy communication management and tracking.
- When this happens...Survey Participant Added or Status Changed
Triggers when a new participant is added to a survey project or the status of a survey participant changes (e.g. they start or complete a survey).
- automatically do this!Create Ticket
Triggers when a new ticket is added (Zendesk may take an hour to make tickets available via their API with this trigger).
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