Slack + Zendesk

Send Slack messages when new tags are added to users in Zendesk

Streamline your communication process with a workflow that connects Zendesk to Slack. When a new tag is added to a user in Zendesk, this workflow sends a channel message in Slack, providing real-time updates to your team. It's an efficient solution for keeping everyone in the loop, bypassing manual updates and maintaining a consistent flow of information.

Streamline your communication process with a workflow that connects Zendesk to Slack. When a new tag is added to a user in Zendesk, this workflow sends a channel message in Slack, providing real-time updates to your team. It's an efficient solution for keeping everyone in the loop, bypassing manual updates and maintaining a consistent flow of information.

  1. When this happens...
    ZendeskZendesk
    Tag Added to User

    Triggers when a one or more tags are added to a user.

    TriggerInstant
  2. automatically do this!
    SlackSlack
    Send Channel Message

    Triggers when a new message is posted to a specific #channel you choose.

    ActionWrite
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Supported triggers and actions

    • TagsRequired

    Trigger
    Polling
    Try It
    • Organization

    Trigger
    Polling
    Try It
    • Ticket (Required for non-admins)

    Trigger
    Polling
    Try It
slack logo
slack logo

About Slack

Slack is a platform for team communication: everything in one place, instantly searchable, available wherever you go. Offering instant messaging, document sharing and knowledge search for modern teams.
Learn more

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  • Team Chat

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zendesk logo
zendesk logo

About Zendesk

Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.
Learn more

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  • Customer Support

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