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Zapier makes it easy to integrate Shopify with Slack - no code necessary. See how you can get setup in minutes.

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Shopify
Shopify logo
Shopify
1. Choose trigger event
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Slack
Slack logo
Slack
2. Choose action
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1. Select the event
Setup
Test
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Shopify
Choose a trigger event

Choose a trigger

A trigger is the event that starts your Zap—like a "New Blog" from Shopify.

Add your action

An action happens after the trigger—such as "Add Reminder" in Slack.

You’re connected!

Zapier seamlessly connects Shopify and Slack, automating your workflow.

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25m

Customers have created over 25 million Zaps on the platform

6 mins

The average user takes less than 6 minutes to set up a Zap

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Frequently Asked Questions about Shopify + Slack integrations

New to automation with Zapier? You're not alone. Here are some answers to common questions about how Zapier works with Shopify and Slack

What should I do if a trigger doesn't seem to be working correctly in my Shopify and Slack integration?

If your trigger isn't firing correctly, we recommend first checking that your Shopify store and Slack are both connected properly. Review if the specific event you're expecting, such as a new order or customer update, is accurately set as a trigger. Make sure the necessary permissions are authorized for these applications in our platform. If everything appears in order and it's still not working, check our status page for any ongoing outages or contact our support team for personalized help.

How can I set up notifications in Slack for new Shopify orders?

You can set up a trigger for 'New Order' in your Shopify account that will then send a message to your chosen Slack channel. First ensure both your Shopify and Slack accounts are connected to our platform. Then create an automation ('Zap') by selecting the 'New Order' trigger for Shopify and connect it with an action in Slack such as 'Send Channel Message'. Customize the message with specific order details you want included.

Is it possible to update inventory levels in Slack when changes occur in my Shopify store?

Yes, you can set up an action to notify a Slack channel whenever there is a change in inventory levels on Shopify. Use the trigger 'Inventory Level Updated' on our platform connected with the 'Send Channel Message' action on Slack. This way, any time inventory is updated on Shopify, you'll receive real-time alerts directly within your chosen Slack workspace.

Can I automate sending welcome messages to new customers via Slack using this integration?

While this integration primarily connects events from Shopify to actions within Slack rather than sending messages TO customers, you can certainly notify internal channels when new customers sign up by using the 'New Customer' trigger from Shopify linked with sending an internal alert or note on a specified Slack channel.

What triggers are available for use with the Shopify-Slack integration?

Some popular triggers you can use include 'New Order', 'Order Paid', 'New Customer', 'Inventory Level Updated', and many others. These triggers allow you to automate various workflows between your Shopify store and team communications through Slack. You can browse through all available triggers after connecting your accounts on our platform.

How often do we synchronize data between Shopify and Slack?

The synchronization frequency depends on how you've configured each Zap (automation) involving these apps. Generally, events detected by our system from Shopify are sent almost instantly as real-time notifications to your chosen channels or users within Slack based on the actions you've set up.

Are there limits on how many messages can be sent from integrations like this into my team's Slack channels?

Yes, there are limits based on both app-specific quotas and any custom settings you've placed within your Zapier account—such as optimizations we've built-in like batch triggers that consolidate multiple events into fewer messages if needed. Check both platforms' usage guidelines or consult our support if you're experiencing limitations.

Practical ways you can use Shopify and Slack

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Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.

triggers, actions, or triggers and actions
  • Shopify triggers, actions, and search
    New Customer

    Triggers when a new customer is added to your Shopify account.

    Trigger
    Polling
    Try It
    • Risk Level
    Trigger
    Polling
    Try It
  • Shopify triggers, actions, and search
    New Cancelled Order

    Triggers whenever an order is cancelled (with line item support).

    Trigger
    Instant
    Try It
    • Blog
      Required
    • Blog Entry Status
    Trigger
    Polling
    Try It
  • Shopify triggers, actions, and search
    Customer Account Enabled

    Triggers when a customer account is enabled.

    Trigger
    Instant
    Try It
    • Abandoned Cart Age (Hours)
      Required
    Trigger
    Polling
    Try It
  • Shopify triggers, actions, and search
    New Draft Order

    Triggers when a new draft order is created

    Trigger
    Instant
    Try It

Learn how to automate Shopify on the Zapier blog

Learn how to automate Slack on the Zapier blog

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About Shopify
Shopify is a simple way to create an online store to list products, collect credit card payments, and ship your goods.
Related categories
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About Slack
Slack is a platform for team communication: everything in one place, instantly searchable, available wherever you go. Offering instant messaging, document sharing and knowledge search for modern teams.
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