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Pendo + Zendesk

Create tickets in Zendesk for each new report visitor in Pendo

This workflow seamlessly enhances your customer service system. When a visitor event is spotted in Pendo, it instantly generates a new ticket in Zendesk. This automation streamlines the process, ensuring no visitor issue or query goes unnoticed and promptly addressed, enhancing overall customer experience. Perfect for organizations wishing to boost responsiveness and improve customer relations.

This workflow seamlessly enhances your customer service system. When a visitor event is spotted in Pendo, it instantly generates a new ticket in Zendesk. This automation streamlines the process, ensuring no visitor issue or query goes unnoticed and promptly addressed, enhancing overall customer experience. Perfect for organizations wishing to boost responsiveness and improve customer relations.

  1. When this happens...
    PendoPendo
    Visitor in Report

    Triggers when a visitor matches a segment specified in a report.

    TriggerPolling
  2. automatically do this!
    ZendeskZendesk
    Create Ticket

    Triggers when a new ticket is added (Zendesk may take an hour to make tickets available via their API with this trigger).

    ActionWrite
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Supported triggers and actions

    • Account ReportRequired

    Trigger
    Polling
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    • ViewRequired

    Trigger
    Polling
    Try It
    • Tags

    Trigger
    Instant
    Try It
    • Report IDRequired

    Trigger
    Polling
    Try It
    • TagsRequired

    Trigger
    Polling
    Try It
    • Organization

    Trigger
    Polling
    Try It
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About Pendo

Pendo is an extension of your product that captures user behavior, gathers feedback, and guides users.

Related categories

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zendesk logo

About Zendesk

Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.

Related categories