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monday.com + Zendesk

Update multiple monday.com columns when new Zendesk tickets arrive

Stay on top of recent support tickets in Zendesk and streamline your team's workflow by updating multiple columns in monday.com. This easy-to-set-up automation sends new Zendesk tickets to monday.com, where it updates relevant columns with the ticket details. With this integration, you can efficiently manage your support tickets and ensure swift resolutions for your customers.

Stay on top of recent support tickets in Zendesk and streamline your team's workflow by updating multiple columns in monday.com. This easy-to-set-up automation sends new Zendesk tickets to monday.com, where it updates relevant columns with the ticket details. With this integration, you can efficiently manage your support tickets and ensure swift resolutions for your customers.

  1. When this happens...
    ZendeskZendesk
    New Ticket in View

    Triggers when a new ticket is added to a view.

    TriggerPolling
  2. automatically do this!
    monday.commonday.com
    Update Item

    Change multiple column values of an item

    ActionWrite
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Supported triggers and actions

    • ViewRequired

    Trigger
    Polling
    Try It
    • Tags

    Trigger
    Instant
    Try It
    • Ticket (Required for non-admins)

    Trigger
    Polling
    Try It
    • TagsRequired

    Trigger
    Polling
    Try It
    • Organization

    Trigger
    Polling
    Try It
    • Organization

    Trigger
    Polling
    Try It
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monday logo

About monday.com

monday.com helps you move projects forward fast, letting everyone know what's been done on a task—and what needs finished right now.

Related categories

zendesk logo
zendesk logo

About Zendesk

Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.

Related categories