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Update Zendesk ticket comments when monday.com board column values change

Keep your support team in the loop whenever there's a change in your monday.com board by connecting it to Zendesk. With this workflow, whenever a column value is updated in monday.com, a comment will be added to the corresponding ticket in Zendesk. This ensures your support agents stay informed about any progress or updates, providing seamless collaboration and better customer support.

Keep your support team in the loop whenever there's a change in your monday.com board by connecting it to Zendesk. With this workflow, whenever a column value is updated in monday.com, a comment will be added to the corresponding ticket in Zendesk. This ensures your support agents stay informed about any progress or updates, providing seamless collaboration and better customer support.

  1. When this happens...
    monday.commonday.com
    Specific Column Value Changed in Board

    Triggers when a specific column's value changes in the selected board

    TriggerInstant
  2. automatically do this!
    ZendeskZendesk
    Add Comment to Ticket

    Add a Comment to an existing Ticket.

    ActionWrite
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Supported triggers and actions

    • Board IDRequired

    Trigger
    Instant
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    • Board IDRequired

    • Group Names to trigger on

    Trigger
    Instant
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    • Board IDRequired

    Trigger
    Instant
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    • Board IDRequired

    • Column IDRequired

    Trigger
    Instant
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    • Item Created In Board Copy

    • Board IDRequired

    Trigger
    Instant
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    • Board IDRequired

    • Column IDsRequired

    Trigger
    Instant
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    • Board IDRequired

    Trigger
    Instant
    Try It
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About monday.com

monday.com helps you move projects forward fast, letting everyone know what's been done on a task—and what needs finished right now.

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About Zendesk

Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.

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