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  • Zoho Desk logoZoho Desk logo

Microsoft Teams + Zoho Desk

Send new Zoho Desk messages to Microsoft Teams as channel messages

Stay on top of customer inquiries by connecting Zoho Desk and Microsoft Teams with this time-saving automation. Whenever a new message is received in Zoho Desk, a channel message will be sent in Microsoft Teams, ensuring your team is always informed and ready to provide excellent support. Enhance your team's efficiency and improve response times with this seamless, integrated workflow.

Stay on top of customer inquiries by connecting Zoho Desk and Microsoft Teams with this time-saving automation. Whenever a new message is received in Zoho Desk, a channel message will be sent in Microsoft Teams, ensuring your team is always informed and ready to provide excellent support. Enhance your team's efficiency and improve response times with this seamless, integrated workflow.

  1. When this happens...
    Zoho DeskZoho Desk
    New Message

    Triggers when a new message is added to any ticket in the selected department.

    TriggerInstant
  2. automatically do this!
    Microsoft TeamsMicrosoft Teams
    Send Bot Message

    Sends a message to a public channel from the Zapier bot. Requires installation of the Zapier app from the Teams Store.

    ActionWrite
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Supported triggers and actions

    • OrganizationRequired

    Trigger
    Instant
    Try It
    • OrganizationRequired

    Trigger
    Instant
    Try It
    • OrganizationRequired

    • DepartmentRequired

    Trigger
    Instant
    Try It
    • OrganizationRequired

    • DepartmentRequired

    • Direction

    Trigger
    Instant
    Try It
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microsoft-teams logo

About Microsoft Teams

Microsoft Teams is the hub for teamwork in Office 365 that integrates all the people, content, and tools your team needs to be more engaged and effective.

Related categories

zoho-desk logo
zoho-desk logo

About Zoho Desk

Zoho Desk is web-based customer service software designed to help you focus more on creating customer happiness every day.

Related categories

Triggers & Actions