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Microsoft Teams + Zapier Chatbots

Send channel messages in Microsoft Teams when chatbot conversations are completed in Zapier Chatbots

When a chatbot conversation wraps up in the Zapier Chatbots app, ensure your team is looped in swiftly by sending a channel message in Microsoft Teams. This automation keeps your team updated promptly, enhancing their response time and improving customer service efficiency. So, let your workflow do the communication while you focus on what matters most - customer satisfaction.

When a chatbot conversation wraps up in the Zapier Chatbots app, ensure your team is looped in swiftly by sending a channel message in Microsoft Teams. This automation keeps your team updated promptly, enhancing their response time and improving customer service efficiency. So, let your workflow do the communication while you focus on what matters most - customer satisfaction.

  1. When this happens...
    Zapier ChatbotsZapier Chatbots
    Chatbot Conversation Completed

    Triggers when a chatbot conversation is inactive for 5 minutes.

    TriggerInstant
  2. automatically do this!
    Microsoft TeamsMicrosoft Teams
    Send Channel Message

    Sends a message to a channel. Requires installation of the Zapier app from the Teams Store.

    ActionWrite
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Supported triggers and actions

    • ChatbotRequired

    Trigger
    Instant
    Try It
    • ChatbotRequired

    • Conversation Key

    • User MessageRequired

    Action
    Write
    • TeamRequired

    • ChannelRequired

    • Member

    • Highlight Word

    Trigger
    Polling
    Try It
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microsoft-teams logo

About Microsoft Teams

Microsoft Teams is the hub for teamwork in Office 365 that integrates all the people, content, and tools your team needs to be more engaged and effective.

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About Zapier Chatbots

Create custom AI chatbots and take action with built-in automation

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