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Microsoft Teams + Pendo

Send channel messages in Microsoft Teams for new visitors in Pendo reports

Often it’s helpful to be notified of new visitors in Microsoft Teams so your larger team can have visibility, collaborate, and take action as needed. This integration allows you to push new visitors and additional metadata (i.e. First Visit Date, Associated Account, Email, etc.) from your Pendo reports and automatically send new messages to specific channels in your company’s Microsoft Teams instance.

Often it’s helpful to be notified of new visitors in Microsoft Teams so your larger team can have visibility, collaborate, and take action as needed. This integration allows you to push new visitors and additional metadata (i.e. First Visit Date, Associated Account, Email, etc.) from your Pendo reports and automatically send new messages to specific channels in your company’s Microsoft Teams instance.

  1. When this happens...
    PendoPendo
    Visitor in Report

    Triggers when a visitor matches a segment specified in a report.

    TriggerPolling
  2. automatically do this!
    Microsoft TeamsMicrosoft Teams
    Send Channel Message

    Sends a message to a channel. Requires installation of the Zapier app from the Teams Store.

    ActionWrite
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Supported triggers and actions

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microsoft-teams logo

About Microsoft Teams

Microsoft Teams is the hub for teamwork in Office 365 that integrates all the people, content, and tools your team needs to be more engaged and effective.

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About Pendo

Pendo is an extension of your product that captures user behavior, gathers feedback, and guides users.

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